Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Automotive Operations Specialist

MSX International233 open roles

Where
Grand Rapids, MI, United States
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAutomotive Operations SpecialistMSX International · Grand Rapids, MI, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MSX International's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. MSX International postings stay open a median of 32 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 3 days ago

MSX International median: 32 days open

The posting

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

Operations Specialist (Field Performance)

Location: Grand Rapids, MI

Salary + Bonus + Monthly Vehicle Allowance

Field Based | Travel up to 80%

Position Overview

MSX International is looking for an Operations Specialist to support automotive dealerships in improving service operations, customer experience, and overall performance. This role works directly with dealership teams to identify improvement opportunities, provide coaching, implement best practices, and help achieve business objectives.

Key Responsibilities:

  • Assess dealership service operations and identify opportunities to improve efficiency and performance.
  • Coach and support dealership staff on customer service, sales techniques, and operational best practices.
  • Partner with dealership leadership to develop and implement improvement plans.
  • Monitor progress and provide ongoing guidance to help dealerships achieve performance goals.
  • Document observations, actions taken, and recommendations following dealership visits.
  • Track and analyze key performance metrics to measure success and identify areas for improvement.
  • Promote best practices that enhance customer satisfaction, business results, and operational effectiveness.
  • Build strong relationships with dealership personnel and influence positive change.

This position offers the opportunity to make a direct impact on dealership performance, customer satisfaction, and business growth through coaching, consulting, and operational support.

Qualifications

  • Experience in automotive dealership operations, fixed operations, or aftersales/service environments.
  • Strong coaching, mentoring, and relationship-building skills.
  • Ability to analyze performance data and develop actionable improvement plans.
  • Excellent communication and presentation skills.
  • Experience implementing customer service and sales best practices.
  • Ability to work independently, manage multiple priorities, and drive results.
  • Proficiency with Microsoft Office and other PC applications.
  • Ability to travel regularly to dealership locations.
  • High School Diploma or GED required; Bachelor's degree preferred.

Preferred Skills

  • Knowledge of dealership fixed operations, service departments, and business performance metrics.
  • Experience influencing teams and gaining buy-in for process improvements.
  • Ability to analyze financial and operational data to support business decisions.
  • Experience training and coaching service advisors, technicians, and dealership staff.

Additional Information

Comprehensive benefits package available, including BCBS health insurance beginning the first day of the month following your hire date, a 401(k) plan with company match, and dental and vision insurance coverage.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MSX International's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MSX International's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MSX International's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.