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Open nowPosted 21 hours agoWe saw it 25 min after it went up

Automotive Warranty Specialist & Quality specialist

MSX International374 open roles

Where
Sassenheim, ZH, Netherlands
Work mode
Hybrid
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Your applicationOpen nowAutomotive Warranty Specialist & Quality specialistMSX International · Sassenheim, ZH, Netherlands
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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. MSX International postings stay open a median of 29 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 21 hours ago

MSX International median: 29 days open

The posting

Bedrijfsomschrijving

MSX is al meer dan 30 jaar een betrouwbare partner van toonaangevende autofabrikanten, dealerorganisaties en mobiliteitsbedrijven wereldwijd. Onze missie is om klanten te ondersteunen bij het transformeren van hun bedrijfsvoering en het optimaliseren van processen op het gebied van verkoopprestaties, reparatieoptimalisatie en compliance, onderdelen- en accessoireverkoop en klantbetrokkenheid.

Met onze internationale teams, diepgaande branchekennis en innovatieve technologische oplossingen ontwikkelen en leveren wij op maat gemaakte, duurzame diensten die organisaties helpen hun operationele prestaties te verbeteren, efficiënter te werken en hun klanten nog beter van dienst te zijn.

Vacatureomschrijving

Als Warranty Specialist ben je het aanspreekpunt voor dealers en ondersteun je hen bij een correcte en efficiënte afhandeling van garantieclaims. Je werkt nauw samen met technische teams en draagt bij aan een consistente toepassing van de richtlijnen van de fabrikant.

Verantwoordelijkheden

  • Beantwoorden van vragen van dealers met betrekking tot garantieprocessen
  • Ondersteunen bij het indienen, beoordelen en opvolgen van garantieclaims
  • Waarborgen van naleving van OEM-richtlijnen en procedures
  • Coördineren van pre-approval trajecten in samenwerking met technische supportteams
  • Ondersteunen van onderdelenretourprocessen
  • Bijdragen aan garantie-audits en kwaliteitscontroles
  • Opstellen van periodieke rapportages en analyses ter ondersteuning van continue verbetering

Functie-eisen

  • Ervaring met garantieadministratie, claimsbeheer of vergelijkbare processen
  • Sterke communicatieve vaardigheden en een professionele houding
  • Klantgerichte, proactieve en oplossingsgerichte mindset
  • Uitstekende beheersing van het Nederlands en Engels
  • Affiniteit met de automotive sector

Aanvullende informatie

Deze veel zijdige functie biedt de mogelijkheid van een combinatie van kantoor en field positie waarbij verschillende aspecten van garantie en kwaliteit de functie vorm geven. .

MSX International ondersteunt wereldwijd toonaangevende autofabrikanten bij het optimaliseren van hun dienstverlening en operationele prestaties. Je komt terecht in een internationale organisatie waar kwaliteit, samenwerking en professionele ontwikkeling centraal staan.

Zoek je een parttime functie waarin je expertise, nauwkeurigheid en klantgerichtheid kunt combineren binnen een dynamische automotive omgeving? Dan maken wij graag kennis met je.

Solliciteer vandaag nog en word onderdeel van het MSX-team. 🚘

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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