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Open nowPosted 32 hours ago

Field Service Dispatcher

Mustang Cat95 open roles

Where
Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America
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Your applicationOpen nowField Service DispatcherMustang Cat · Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mustang Cat's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Mustang Cat postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 32 hours ago

Mustang Cat median: 20 days open

The posting

Now Hiring: Machinery Field Service Dispatcher – Houston, TX (Field Service Dispatcher | Heavy Equipment Dispatch Jobs | Caterpillar Equipment Service Careers) Mustang Cat, the authorized Caterpillar® dealer for Southeast Texas, is hiring a Machinery Field Service Dispatcher to coordinate customer service requests for heavy and light Caterpillar construction equipment across the Houston area. This role ensures timely scheduling, communication, and follow-up so our customers experience world-class service and uptime on their machines. 💡 Why Join Mustang Cat?

Great Work-Life Balance On-Premise Clinic Tuition Reimbursement Vast Growth Opportunities Job Stability with an Industry Leader Full-Time Benefits: Medical, Dental, Vision, Life Fidelity 401(k) with Employer Match Paid Vacation, Sick Time, Holidays

🛠️ Field Service Dispatcher Responsibilities

Coordinate repairs in the field by scheduling technicians and ensuring timely response Communicate with customers and sales reps regarding repair status Open, edit, review, and invoice work orders Coordinate parts orders and component repairs to support field service jobs Monitor field service expenses, technician overtime, and job progress Address customer complaints and ensure prompt resolution Support the service team with accurate documentation and updates

📋 Position Requirements

High school diploma or equivalent 1–2 years of dispatching experience in a service-related industry Excellent customer service skills Professional communication skills (verbal, written, phone, email) Proficient computer skills, including Microsoft Office Detail-oriented, self-motivated, and able to perform under pressure

✅ Strongly Preferred

Mechanical aptitude with an understanding of construction equipment Forklift experience Bilingual English/Spanish

🚜 Join Mustang Cat in Houston, TX, as a Machinery Field Service Dispatcher and be the connection between our service team and customers who depend on Caterpillar equipment to power their projects. Apply today and grow your career with a trusted Texas leader.

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    The review screen in CV Rocket: how each CV was read, round by round.

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