The posting
The QC Manager is responsible for overseeing product quality across all stages of production—Incoming, Work-In-Process (WIP), and Finished Goods—to ensure alignment with internal standards, customer expectations, and RJC compliance. This role leads the QC team, implements quality systems, utilizes technology including A.I. to enhance efficiency, and fosters a culture of continuous improvement and accountability.
Key Responsibilities Qualifications
Key Responsibilities
- Quality Control OversightManage and supervise quality control operations at every stage of production: Incoming materials, WIP, and Finished Goods. Ensure all quality inspection processes align with company standards and production targets.
- Customer Standards and FeedbackCommunicate and integrate customer feedback into QC processes to ensure product grading meets or exceeds expectations. Ensure cross-functional alignment on customer-specific quality standards.
- Compliance and RJC StandardsEnsure all QC operations are compliant with Responsible Jewellery Council (RJC) Code of Practices and Chain of Custody requirements. Support internal and external audits related to quality and RJC standards.
- Documentation and StandardizationDevelop, update, and maintain QC manuals, SOPs, inspection guidelines, and departmental job descriptions. Ensure documentation meets internal audit and RJC audit standards.
- Training and DevelopmentOrganize and deliver training programs for QC staff, including RJC compliance, inspection techniques, and quality awareness. Promote continual learning and skills development in the team.
- Technology and A.I. IntegrationPromote or utilize A.I. tools or technologies (e.g., automated defect detection, predictive quality analysis) to improve inspection accuracy and process efficiency. Encourage the adoption of digital tools and data-driven approaches in quality management.
- Team Supervision and Performance MonitoringAssign tasks to QC personnel and ensure performance meets quality KPIs. Monitor daily operations and provide guidance to resolve quality-related issues.
- Reporting and AnalyticsPrepare and present weekly reports on defect rates, root causes, and preventive measures. Utilize data analysis tools and insights (potentially supported by A.I.) for decision-making and continuous improvement.
- Tool Calibration and MaintenanceEnsure all QC tools and equipment are regularly calibrated and well-maintained.
- Other DutiesPerform additional assignments as directed by the Director or senior management.
Qualifications
- Bachelor’s degree in Engineering, Industrial Management, or a related field.
- At least 5 years of experience in quality control within the jewelry or precision-manufacturing industry.
- Strong understanding of RJC standards and compliance practices.
- Experience or familiarity with A.I. applications in quality control or manufacturing environments is a strong advantage.
- Proficient in Microsoft Office and ERP systems.
- Strong command of English, both spoken and written.
- Excellent leadership, planning, and problem-solving skills.
- High attention to detail and a commitment to quality excellence.
- Ability to work under pressure and manage multiple priorities.
- Effective communication and interpersonal skills.
What We Offer
Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as team building events, monthly meal, and much more
1.Social Security 2.Group Insurance (After pass probation period) 3.Salary adjustment (based on performance) 4.Salary adjustment after probation period (based on performance) 5.Monthly attendance incentive for production staff 6.Company uniform (According to the company's conditions) 7.Annual paid leave 8.Leave entitlements and other benefits in accordance with labor laws 9.Annual company party 10.Travel allowance for overseas business trips + travel insurance 11.Training and development opportunities 12.Support for visa and work permit documentation for foreign employees 13.Marriage welfare (financial support and leave) 14.Newborn baby welcome gift (financial support and leave) 15.Get-well basket for hospitalized employees 16.Funeral leave and condolence support for immediate family members (financial support and leave)
Perks
A full-time position Attractive salary package.
Growth
Be part of a dynamic and growing company in the jewelry industry
Culture of Improvement
A collaborative work environment that values ideas and continuous improvement.
Eat & Drink
Royi Sal Family Meal Every Month.



