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Open nowFirst seen 6 days ago

Lodge Manager (Live-in) – Hluhluwe, Northern KwaZulu-Natal Permanent

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Hluhluwe, South Africa
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Your applicationOpen nowLodge Manager (Live-in) – Hluhluwe, Northern KwaZulu-Natal PermanentMyCareerCraft · Hluhluwe, South Africa
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The clock on this job

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Couples or individuals may apply. Remuneration: market related, plus live-in accommodation

A well-established 25-room lodge with an on-site bar and restaurant, close to the Hluhluwe-iMfolozi Park and iSimangaliso Wetland Park, is looking for an experienced Lodge Manager to run the property.

What we are looking for

  • Grade 12; a hospitality or hotel management qualification is advantageous
  • At least 3 to 5 years' management experience in a lodge, hotel or guesthouse of similar size
  • Hands-on food and beverage experience, including bar and restaurant operations, stock control and liquor licence compliance
  • Proven ability to lead and develop a team of rural community staff
  • Sound financial skills: budgeting, cost control, cash-ups and monthly reporting
  • Experience with reservations and booking platforms (Booking.com, Airbnb or similar) and a property management system
  • Strong guest-relations skills and a high standard of service and presentation
  • Willing to live on site and comfortable with remote bushveld living
  • Valid driver's licence and own reliable transport
  • Fluency in English; Zulu is advantageous
  • Couples are welcome: the second partner may be considered for a complementary role such as front-of-house, F&B or housekeeping

Duties:

  • Manage the full daily operation of the lodge, from accommodation and housekeeping to the bar, restaurant and grounds
  • Lead, schedule and train the staff team and manage performance and discipline in line with South African labour law
  • Manage bookings, occupancy and guest communication, and deliver an excellent guest experience
  • Control stock, purchasing, budgets and costs, and report regularly to the owner
  • Maintain health, safety, hygiene and liquor licensing compliance
  • Oversee maintenance of the buildings, equipment and grounds
  • Promote the lodge and handle guest reviews and feedback

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