The posting
We are seeking a motivated and customer-focused Luxury Retail consultant to join our client team. The successful candidate will play a key role in delivering excellent customer service, supporting sales, and contributing to the smooth operation of the onsite store.
Requirements:
- Grade 12 / Matric
- 2-3 years of retail experience preferred
- Strong customer service and interpersonal skills
- Basic administration and cash-handling skills
- Attention to detail and accuracy
- Professional and approachable manner
- Ability to work under pressure and adapt to changing demands
- Reliable, enthusiastic, and a team player
- Proficiency in English
Duties
- Greet and assist customers in a professional and friendly manner
- Help customers find products and provide styling or product advice as needed
- Process cash and card payments accurately
- Maintain stock levels and ensure shelves are neatly arranged
- Report stock discrepancies or operational issues to management
- Handle customer returns, refunds, and complaints professionally
- Keep the store clean, organised, and visually appealing
- Follow brand and store guidelines consistently
- Receive, unpack, and store deliveries efficiently
- Assist with pricing merchandise
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