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Open nowPosted 30 days ago

1 Year Contract Senior Care Coordinator (Home Care) *CENTRAL* #HZTK

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 3,700 a month
Where
Central, Singapore
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Your applicationOpen now1 Year Contract Senior Care Coordinator (Home Care) *CENTRAL* #HZTKMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Location: Ang Mo Kio Working Hours: Monday - Friday, Office Hours

Key Responsibilities

  • Manage walk-in, online and telephone enquiries relating to healthcare and home care services.
  • Assess clients' needs using appropriate screening tools and recommend suitable services or care packages.
  • Coordinate with internal teams and external healthcare and social service partners on service referrals.
  • Submit referral documentation and follow up on outstanding action items to ensure timely service delivery.
  • Coordinate and administer services requested by clients.
  • Ensure timely and accurate documentation in relevant systems and physical records.
  • Work closely with internal stakeholders to ensure the smooth and effective delivery of Home Care services.
  • Assist with appointment scheduling and coordination for various home care services.
  • Conduct regular monthly home visits and telephone follow-ups to engage clients and caregivers, build rapport and gather feedback on services provided.
  • Collaborate with healthcare and social service partners to recommend appropriate care programmes based on clients' needs.
  • Assist with appeals and applications for relevant financial or social support when required.
  • Counsel and educate caregivers on appropriate care practices, available support services and financial assistance.
  • Conduct six-monthly reassessments of care plans to determine clients' ongoing service needs.
  • Work closely with the Operations and Nurse Manager to facilitate the appropriate discharge of clients from services.
  • Participate in programme development, review and evaluation initiatives to address the evolving needs of the eldercare sector.
  • Provide feedback and contribute ideas to enhance service quality, operational processes and client outcomes.
  • Support initiatives to drive revenue growth and enhance service utilisation.
  • Identify opportunities, optimise available resources and implement strategies to achieve business KPIs.
  • Contribute to improving client satisfaction, service utilisation and overall operational performance within the assigned zone(s).
  • Support other ad-hoc duties as assigned by supervisor.

Requirements

  • Min. Diploma in any related field.
  • Minimum 3 years of relevant experience in community healthcare settings in Singapore.
  • Proficient in Google Workspace and Microsoft Office applications.
  • Prior experience in customer service is an advantage.

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

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