The posting
Up to $3,900 + 1 month bonus
Mon-Fri 830am-530pm
Responsibilities
- Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
- Provide assistance to customers on the use of the Company’s portals and mobile app.
- Ensure every service request/feedback/complaint is followed through to closure within service standards.
- Comply with internal policies, procedures and the relevant laws and regulations.
- Assist in department procedures, workflows and administration.
Requirements
- Diploma in any field
- Good customer service work experience
- Prior experience in financial institutions is a plus
Jessica Nguyen Huynh Thanh Truc
CEI Reg. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.



