The posting
- Supports the end-to-end order fulfilment process by ensuring timely and accurate order preparation and processing. The role primarily focuses on Order Processing while providing operational support across Logistics and Warehouse functions to ensure smooth daily operations.
- Acting as a key liaison between Order Processing, Logistics, Warehouse and Customer Service, the incumbent helps maintain a continuous workflow from order receipt through dispatch while supporting operational excellence and customer satisfaction.
- As part of the role's development roadmap, the successful candidate will receive cross-functional training across order processing, warehouse operations and logistics coordination, enabling greater operational flexibility and business continuity.
- Order Processing (Primary Function)
- Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team.
- Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs).
- Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
- Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day.
- Update order status accurately within the Order Management System.
- Identify and resolve routine order discrepancies, escalating complex issueswhere necessary.
- Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
- Support inventory reconciliation and order verification activities where required.
- Identify workflow bottlenecks and recommend process improvements to enhanceoperational efficiency.
Requirements
- Min O / N level
- Min 3 to 4 years of order fulfillment / order processing experience
Medical MNC
Work hours: 5.5 days
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
Salary :$3500-$4000 (depends on experience)
Interested candidates, please forward your resume to [email protected]
Consultant: Huang Jingsheng Kevyn (R1333338) Recruit Express Pte Ltd (99C4599)



