The posting
- Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
- Resolve complaints and issues at the first touchpoint wherever possible.
- Maintain accurate records of interactions in the CRM system.
- Ensure timely follow-up on enquiries and escalate when necessary.
- Assess appeals and provide recommendations to management.
- Support additional duties during operational needs or peak periods.
Jessica Nguyen Huynh Thanh Truc
CEI Reg. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.



