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Open nowPosted 16 days ago

6 Months HRIS Temp Assistant - Up to $3500 - WEST

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen now6 Months HRIS Temp Assistant - Up to $3500 - WESTMyCareersFuture · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

  • Manage the enquiry email account to address issues pertaining to SuccessFactors (SF) account activation, use of the system, application of various modules
  • Respond to the enquires within 24 hours for simple and straight forward cases. For queries that need further investigation and review, to respond to the enquirer as soon as a solution has been obtained.
  • Where email correspondence poses challenges, other modes of communication such as teams, WhatsApp messaging or phone calls may be used.
  • Perform basic troubleshooting of the issues raised and liaise with Business Partners (BPs), HRIS & external vendor to resolve them
  • Work in partnership with the various stakeholders to resolve the issues raised.
  • Provide solution to the enquirers.
  • Categorize / compile issue/queries list and update the FAQs / User Guides etc, arising from the issues/queries reported
  • Work in partnership with the different stakeholders within HRTD and align the policies / guidelines for the different employee groups.
  • Provide support in admin matters or other ad-hoc duties.
  • Support the issues arising from the implementation of Automated Identity Access Management (AIAM)
  • Serves as the first point of contact for day-to-day operational issues related to AIAM.
  • Arrange meeting and clarify issues with the AIAM project team, system vendor as well as internal stakeholders and then work with them to address the concern/issues raised.

JOB REQUIREMENTS

Education Requirements:

  • A diploma / degree in any discipline, preferably in Information Technology.Relevant
  • Experience in IT helpdesk support on SuccessFactors system or in a similar system support role is an advantage.
  • Proficient in MS Office and Excel.
  • Experience with HR systems would be an advantage.
  • Self-motivated, resourceful, diligent with good verbal and written skills.
  • Passion for problem-solving, strong interpersonal skills, people-oriented and customer service focused.
  • Team-oriented mindset with an openness to constructive feedback.
  • Ability to mutli-task and to break down technical processes and deliver clear, step by step instructions.
  • Eagerness to learn new technologies and systems.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

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