The posting
Responsibilities
- Review and assess local and overseas medical and non-medical claims
- Review and process Pre-Authorisation and Letter of Guarantee (LOG) requests
- Liaise with policyholders, healthcare providers, intermediaries and internal teams to obtain information and resolve claim-related queries
- Handle claims payment issues, including unsuccessful bank transfers and CPF payment failures, refunds and claim reprocessing
- Prepare claim settlement letters, maintain claims documentation and update Statements of Account for hospital bills and claim settlements
- Monitor outstanding receivables and overpayments, following up with relevant parties for timely recovery
- Prepare claims reports, meeting minutes, statistical analysis and trend reports, and support internal/external reporting requirements
- Support claims system enhancements and process improvements
- Assist with any other ad-hoc duties assigned
Requirements
- Minimum 1 to 2 years of experience in Insurance
Interested applicants please email your resume to [email protected] Megan Ng Su Ting (CEI No.: R23115059) Recruit Express Pte Ltd EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.



