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Open nowPosted 27 days ago

6723 - Customer Relation Specialist [up to $4000 | Education Industry]

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen now6723 - Customer Relation Specialist [up to $4000 | Education Industry]MyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

Customer Relations Specialist

  • Working days : Monday to Friday
  • Working hours : 8:30 AM – 6:15 PM (44 hours/week)
  • Salary : $3,500 – $4,000 per month + Commission
  • Location : (Support nearby centre)
  • Choa Chu Kang ↔ Choa Chu Kang
  • Woodlands ↔ Hougang
  • Pandan Valley ↔ Jurong East
  • Diploma holder
  • 3 years of sales experience, preferably in EC Industry
  • Willing to work weekends as required (to support parent visits)

Key Responsibilities:

1. Lead Management & Conversion

  • Engage inbound and outbound leads (calls, walk-ins, digital enquiries)
  • Build rapport with parents and understand their needs
  • Present the school’s value proposition, curriculum, and programmes
  • Drive conversion of leads into centre visits and enrolments

2. Centre Tours & Sales Closure

  • Conduct centre tours for prospective parents
  • Communicate curriculum, teaching approach, and child outcomes
  • Take full ownership of closing enrolments, including follow-ups and securing commitment

3. Customer Experience Excellence

  • Deliver a premium experience for every parent interaction
  • Ensure timely and consistent follow-ups before and after visits
  • Build long-term relationships with parents to support retention and referrals
  • Act as the primary point of contact for parents throughout their journey

4. Brand Representation

  • Represent the centre brand
  • Ensure consistency in messaging and service delivery aligned with brand values

5. Performance & Targets

  • Achieve and exceed individual targets for:
  • Lead-to-visit conversion
  • Visit show-up rates
  • Enrolments
  • Maintain accurate tracking of leads, follow-ups, and outcomes
  • Continuously improve conversion performance through feedback and learning

📲Interested candidates, please WhatsApp your resume to: +65 9642 0989 (Han) 📧 Or email your resume to: [email protected]

👤Chaw Chiaw Han | R22106723🏢 The Supreme HR Advisory Pte Ltd | EA 14C7279

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