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Open nowPosted 21 days ago

Academy Experience Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,300 a month
Where
Singapore
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Your applicationOpen nowAcademy Experience ExecutiveMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 21 days ago

The posting

Academy Experience Executive

Job Responsibilities

  • Handle enquiries from parents and students via phone, email, WhatsApp and in person.
  • Support trial lessons, enrolments, renewals, transfers and other student arrangements.
  • Follow up with prospective families and support enrolment conversion.
  • Build relationships with parents and support student retention.
  • Coordinate lesson schedules, make-up classes and teacher availability.
  • Work with teachers and academy teams to ensure smooth lesson operations.
  • Handle feedback and complaints and follow through to resolution.
  • Maintain student records, attendance and administrative information.
  • Monitor attendance and follow up with students and parents where required.
  • Support sales and enrolment targets through effective follow-ups.
  • Assist with academy events, promotions and student activities.
  • Identify operational issues and suggest improvements.
  • Support the Academy Manager with daily operations and ad-hoc duties.

Requirements

  • 1–3 years’ experience in customer service, education, enrichment, hospitality, retail or similar roles.
  • Strong communication and interpersonal skills.
  • Customer-focused with good problem-solving skills.
  • Comfortable handling customer concerns and difficult situations.
  • Comfortable with sales, follow-ups and enrolment targets.
  • Positive, approachable and proactive.
  • Interest in education, music or working with children is an advantage.
  • Willing to work evenings, weekends and public holidays according to academy operating hours.

What We Offer

  • Career opportunities in a growing music education organisation.
  • Exposure to customer experience, sales and academy operations.
  • Training and career progression opportunities.
  • Collaborative working environment.

Apply now to join our academy team and be part of the students’ learning journey.

CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357 EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889

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