The posting
Job Summary:
The role will involve building strong customer relationships, understanding business needs, proposing suitable solutions, managing sales opportunities and working with internal teams to deliver quality solutions and services.
Account Management:
- Manage assigned customer accounts and build strong, long-term relationships with key stakeholders.
- Engage stakeholders and senior decision-makers to develop business opportunities.
- Maintain good after-sales support to ensure customer satisfaction and retention.
Sales Generation:
- Identify new business opportunities through prospecting, networking, referrals and account development.
- Develop and manage sales pipelines to achieve monthly, quarterly and annual sales targets.
- Identify cross-selling and up-selling opportunities within existing accounts.
Solution & Product Management:
- Understand customer requirements and recommend suitable printing, IT products, solutions and services.
- Conduct product and solution presentations or demonstrations where required.
Quotation & Proposal Preparation:
- Prepare and present quotations and proposals based on customer requirements.
- Support RFPs, tenders and major sales opportunities.
Customer & Internal Coordination:
- Work with internal teams to ensure timely delivery and quality of products and services.
- Manage customer requirements and follow up on actions throughout the sales process.
Sales Reporting & CRM:
- Maintain accurate customer, sales opportunity and activity records in the CRM system.
- Provide regular updates on sales performance, pipeline and account activities.
Market Research:
- Monitor market trends and competitor activities to identify potential business opportunities.
Others:
- Perform other duties as assigned by Management.
About you
- Minimum Diploma or Degree in any discipline.
- At least 3 years of working experience in the similar capacity.
- Sales experience in IT office automation or similar industry is an advantage
- Possess initiative with desire drive for excellence in a dynamic environment
- Possess a successful track record in achieving set objectives
- IT-savvy and possess own vehicle preferred
- Passionate in engaging with customers and provide excellent service
- Good communication and presentation skills with good command of English
Other Information
EA Reg No.: R1551305
License No. 22C1076



