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Open nowPosted 2 days ago

ACMV Service Manager

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 8,000 a month
Where
North, Singapore
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Your applicationOpen nowACMV Service ManagerMyCareersFuture · North, Singapore

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  5. 34.1%30 days
This job: posted 2 days ago

The posting

ACMV Service Manager

Job Description

The ACMV Service Manager is responsible for overseeing the servicing, maintenance, troubleshooting, and repair of Air-Conditioning and Mechanical Ventilation (ACMV) systems. The role involves managing service operations, technicians, customers, subcontractors, and service contracts to ensure safe, reliable, and efficient system performance.

Key Responsibilities

  • Manage day-to-day ACMV service and maintenance operations.
  • Plan and coordinate preventive and corrective maintenance works for ACMV systems.
  • Supervise service technicians and subcontractors, including work allocation and performance monitoring.
  • Attend to customer enquiries, service requests, breakdowns, and technical issues.
  • Diagnose system faults and recommend appropriate repair or rectification works.
  • Prepare service reports, quotations, maintenance proposals, and technical recommendations.
  • Monitor service contracts, maintenance schedules, manpower, materials, and equipment.
  • Ensure all works comply with relevant safety requirements, codes, standards, and company procedures.
  • Conduct site inspections and ensure maintenance works are completed according to required standards and timelines.
  • Monitor project and service costs, including manpower, materials, subcontractor costs, and variation works.
  • Maintain good relationships with clients, building owners, consultants, suppliers, and subcontractors.
  • Identify opportunities for repair, replacement, upgrading, and additional maintenance services.
  • Provide technical guidance and training to service technicians.
  • Investigate recurring equipment faults and implement corrective and preventive measures.
  • Ensure proper documentation and timely submission of service reports and maintenance records.
  • Participate in emergency breakdown and after-hours support when required.

ACMV Systems Covered

Experience should include some or most of the following:

  • Chilled-water air-conditioning systems
  • VRV/VRF systems
  • AHU and FCU systems
  • Chillers and cooling towers
  • Pumps and associated mechanical systems
  • Mechanical ventilation and exhaust systems
  • Air-handling and ventilation equipment
  • Ductwork and air-distribution systems
  • BMS and HVAC control systems
  • Air-conditioning controls and associated electrical components

Job Requirements

  • Diploma/Degree in Mechanical Engineering, Building Services Engineering, Electrical/Mechanical Engineering, or a related discipline.
  • Minimum 5 years of relevant ACMV/HVAC experience, with supervisory or management experience preferred.
  • Strong technical knowledge of ACMV/HVAC servicing, maintenance, troubleshooting, and repair.
  • Experience managing technicians, subcontractors, service schedules, and maintenance contracts.
  • Good understanding of preventive and corrective maintenance practices.
  • Ability to read and interpret mechanical drawings, schematics, and equipment manuals.
  • Strong troubleshooting and problem-solving skills.
  • Good knowledge of workplace safety requirements and maintenance procedures.
  • Experience in preparing quotations, service reports, maintenance proposals, and cost estimates.
  • Good communication and customer-management skills.
  • Able to work independently and manage multiple service assignments simultaneously.
  • Proficient in Microsoft Office and relevant maintenance/CMMS software.
  • Willingness to attend urgent breakdowns or provide after-hours support when required.
  • Valid driving licence is an advantage.

Key Competencies

  • ACMV/HVAC technical expertise
  • Service and maintenance management
  • Team leadership
  • Fault diagnosis and troubleshooting
  • Customer relationship management
  • Contract management
  • Cost and manpower control
  • Planning and scheduling
  • Safety awareness
  • Communication and negotiation
  • Problem-solving and decision-making

Key Performance Indicators (KPIs)

  • Service response and completion time
  • Preventive maintenance completion rate
  • Equipment uptime and reliability
  • Breakdown recurrence rate
  • Customer satisfaction
  • Service contract profitability
  • Maintenance cost control
  • Technician productivity
  • Safety performance
  • Timely submission of service reports and quotations
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