The posting
Job Description / Responsibilities:
- Manage and coordinate man-hour claims submitted to clients.
- Collect and verify workers’ man-hour records, attendance, timesheets and supporting documents.
- Prepare daily/monthly man-hour claim submissions based on client requirements and agreed rates.
- Check claim details to ensure the man-hours, work dates, employee information and supporting documents are accurate.
- Submit claims to clients through the required system or email within the required timeline.
- Follow up with clients on claim status, approvals, rejections, discrepancies and outstanding payments.
- Liaise with site supervisors and operations teams to clarify any discrepancies in man-hour records.
- Maintain proper records of submitted, approved, rejected and pending claims
- Handle general administrative and documentation duties as assigned.
- Coordinate with internal departments and clients on claim-related matters.
- Ensure all claim documents are properly filed and maintained for audit and reference purposes.



