The posting
Company Overview
Physio Asia Therapy Centre Pte. Ltd. offers physiotherapy services using advanced technology and a holistic approach focused on long-term recovery. Operating in Singapore, Philippines, and Malaysia, it provides staff training and international collaboration opportunities.
Job Summary
You will manage clinic appointments, maintain patient records, assist with inventory, and support daily operations to ensure smooth clinic functioning and excellent patient service.
Responsibilities
- Use Microsoft Word and Excel to create simple reports for clinic operations
- Schedule appointments and manage the clinic calendar to optimize patient flow
- Update and maintain accurate patient information using client management software
- Address patient concerns by providing clear, appropriate solutions to enhance satisfaction
- Respond promptly to phone and email booking requests to secure appointments
- Maintain clinic cleanliness to ensure a safe and welcoming environment
- Assist the center manager with inventory management, stocktaking, and bookkeeping tasks
- Perform ad-hoc duties as assigned to support clinic operations
Required competencies and certifications
- Good working knowledge of Microsoft Word and Excel
- Good communication and interpersonal skills
- Organised, responsible and able to work independently
- Customer-service oriented with a pleasant and professional manner
- Previous experience in clinic, healthcare or administrative work will be an advantage
Preferred competencies and qualifications
Nitec, Certificate in Office Skills, NTC Grade 2 or equivalent
Other Information
Benefits:
- Medical coverage including hospital insurance and outpatient benefits
- Training and professional development opportunities
- Opportunities to be involved in an established physiotherapy and healthcare education environment
