Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 29 days ago

Aftersales Business Development Executive - KT

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
West, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAftersales Business Development Executive - KTMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Up to $4,500 Basic Salary + AWS + VB Nearest MRT: Tuas West Road

Job ID: 20377

Job Description:

Strategic & Dealer Relationship Management (25%)

• Monitor and ensure achievement of Global Aftersales KPIs across all regional dealers.

• Support the implementation of global after-sales strategies, objectives and continuous improvement initiatives.

• Maintain strong working relationships with overseas dealers and provide timely support together Global Service Center (GSC) to enhance customer satisfaction.

• Coordinate and administer Aftersales Service Agreements, ensuring compliance with company policies and contractual obligations.

• Support regional aftersales campaigns, after-sales presentation, promotional activities and improvement programs.

• Collect dealer feedback, identify market trends and recommend improvement initiatives to interdepartmental and management

Operational Aftersales Support & Service Excellence (25%)

• Serve as the primary coordination point for dealer aftersales enquiries and secondary to GSC technical support requests.

• Help coordinate with internal departments including Engineering, Sales, Parts and Procurement to resolve GSC issues promptly.

• Monitor service response time, warranty cases, spare parts support and dealer performance.

• Ensure timely follow-up with GSC and closure of dealer requests and customer complaints.

• Support GSC in service planning and overseas dealer assistance whenever required.

• Travel overseas to support dealer operations, meetings, audits, KPIs, product launches, training and aftersales service activities.

Process Management & Continuous Improvement (15%)

• Assist in reviewing existing after-sales workflows and recommend improvements to enhance efficiency and customer experience.

• Develop, standardize and maintain aftersales Standard Operating Procedures (SOPs), work instructions and documentation.

• Identify process bottlenecks and implement corrective and preventive actions.

• Participate in digitalization and automation initiatives to improve operational effectiveness.

• Monitor process compliance and recommend best practices across regional dealers.

System Support, Reporting & Global Service Centre Coordination (25%)

• Attend weekly meeting on dealers operations of the Global Service Centre (GSC) and act accordingly.

• Attend GSC meetings and prepare reports, meeting minutes and follow-up action plans.

• Maintain aftersales records, KPI dashboards and management reports.

• Support CRM implementation or other future after-sales management systems to ensure data accuracy and operational efficiency.

• Analyze after-sales performance data and provide recommendations for continuous improvement.

• Assist in preparing presentations, management reports and KPIs and service performance analysis.

Administrative Support & Corporate Responsibilities (10%)

• Manage after-sales documentation, filing and administrative activities.

• Coordinate internal approvals and maintain after-sales related documentation.

• Support managerial on departmental budgeting, audit requirements and compliance activities.

• Assist in organizing dealer meetings, coordinate GSC training sessions, workshops and events.

• Perform ad-hoc duties, special projects and assignments as directed by managerial.

• To conform with Company Environmental practices

• Any other tasks assigned.

Job Requirement

• Bachelor / Diploma in any engineering discipline, preferably power generation

• Minimum 2 years' experience in dealer management or after-sales.

• Prior experience or understanding of power generation business is a strong advantage

• Microsoft Office, preferably on PowerPoint and Excel

• Good presentation skills needed

• Good communication skills, able to work with different levels of people

• Independent worker and a good player

• Need to travel overseas frequently to SEA and APAC region

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.