The posting
Job Description & Requirements
Your primary objective will be to deliver against our growth strategy by ensuring that business development is a
priority + key factor in gaining + retaining volumes. You will do this by working with a variety of internal + external
stakeholders while focusing on the following key objectives:
Key Responsibilities
- To act as the product champion + subject matter expert, liaising between product, marketing/sales (especially trade lane sales), key customers + station operations with specific focus on business customers.
- To define, implement + execute our business development strategies, in particular pricing/tariffs, to maximize profits + grow our market share.
- To engage with our overseas development + pricing teams, reviewing the best solutions + strategy for short, mid + long term opportunities.
- To design product priorities/targets (volume/price/campaigns) along with a business plan for focus routes.
- To conduct market profiling, competitor research + analysis to understand + identify market opportunities + challenges; providing feedback on pricing competitiveness based on hit ratios + trade lane manager input.
- To share information on key customers to pricing teams to allow them to support with the right solution when a request/quote is received.
Requirements
- Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related discipline.
- Minimum 5–8 years of relevant experience in air freight, logistics, freight forwarding, or supply chain, with strong exposure to business development or commercial activities.
- Proven track record in business development, customer acquisition, revenue growth and key account management within the logistics or freight forwarding industry.
- Strong knowledge of the air logistics / air freight market, including air freight products, pricing, trade lanes, capacity management and customer requirements.
- Demonstrated ability to identify new business opportunities, develop sales pipelines and convert prospects into sustainable customer relationships.
- Experience in developing and executing commercial strategies and customer-specific solutions to achieve business growth and profitability.
- Strong understanding of customer needs and the ability to work closely with operations, pricing, product and customer service teams to develop competitive logistics solutions.
- Commercially minded with a strong understanding of revenue, gross profit, pricing and profitability.
- Strong analytical and problem-solving skills, with the ability to analyse market trends, customer requirements and business performance.
- Self-motivated, results-oriented and able to work independently in a fast-paced and target-driven environment.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint, and experience working with CRM or sales management systems.
- Willingness to travel for customer meetings, business development activities and industry events when required.



