The posting
About the role
We are seeking an enthusiastic, service-driven Assistant Café Manager to support the day-to-day operations of our elegant French café. This role is ideal for a hospitality professional who is passionate about delivering exceptional guest experiences, leading a team with confidence, and maintaining the highest standards of service and presentation.
Key responsibilities
- Assist in overseeing the daily operations of the café to ensure smooth and efficient service.
- Lead, coach, and motivate the team to deliver warm, attentive, and memorable guest experiences.
- Maintain the highest standards of hospitality, cleanliness, and café presentation.
- Support staff scheduling, training, and performance development.
- Monitor inventory levels and coordinate ordering with suppliers.
- Handle guest feedback and service recovery professionally and courteously.
- Ensure compliance with food safety, hygiene, and operational procedures.
- Assist in driving sales, achieving operational targets, and improving overall profitability.
About you
- Minimum 3 years of supervisory or management experience in a café, restaurant, hotel, or hospitality environment.
- Strong leadership and team management skills.
- Passion for hospitality and customer service excellence.
- Professional and service-oriented.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Flexible to work weekends, public holidays, and rotating shifts.
Benefits
- Competitive salary package
- Career growth opportunities within an expanding hospitality brand
- A supportive and collaborative work environment
- The opportunity to be part of a premium French café experience



