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Open nowPosted 22 days ago

Assistant Hospitality Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowAssistant Hospitality ManagerMyCareersFuture · Central, Singapore

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This job: posted 22 days ago

The posting

Assistant Manager, Hospitality

Salary: $4,000 – $5,000 per month Employment Type: Permanent, Full-Time Location: Thomson

Job Overview

We are seeking a service-oriented and hands-on Assistant Manager, Hospitality to support the delivery of high standards of hospitality and resident experience within a residential care environment.

The successful candidate will support the day-to-day coordination of hospitality operations, including resident services, dining, housekeeping, laundry and other service-related functions. This role requires someone who enjoys being operationally involved, interacting with residents and their families, and working closely with internal teams and external service providers.

Key Responsibilities

  • Support the day-to-day operations of hospitality and resident service functions.
  • Ensure a consistently high standard of service and overall resident experience.
  • Attend to residents' and family members' feedback, requests and service concerns in a professional and timely manner.
  • Coordinate with relevant departments to resolve service issues and ensure appropriate follow-up.
  • Support the operations and service standards of dining, housekeeping, laundry and other hospitality-related functions.
  • Conduct regular operational checks to ensure cleanliness, presentation and service standards are maintained.
  • Work closely with internal teams and external vendors to ensure smooth service delivery.
  • Assist in developing, reviewing and implementing hospitality-related Standard Operating Procedures (SOPs) and service standards.
  • Monitor service performance and identify opportunities to improve operational efficiency and resident satisfaction.
  • Support manpower planning, staff deployment and day-to-day supervision of hospitality team members.
  • Coach and guide team members to maintain appropriate service and operational standards.
  • Assist with vendor coordination, service performance monitoring and follow-up on operational requirements.
  • Support cost control, budgeting and responsible utilisation of operational resources.
  • Assist with procurement and inventory requirements relating to hospitality operations where required.
  • Ensure operational practices comply with relevant organisational policies, safety requirements and applicable regulatory standards.
  • Work collaboratively with other departments to support a safe, comfortable and welcoming environment for residents.
  • Perform other hospitality and operational duties as assigned.

Requirements

  • Diploma or Degree in Hospitality Management, Hotel Management, Business, Tourism or a related discipline.
  • Relevant experience in hospitality, hotel operations, serviced residences, healthcare hospitality, residential services or other service-oriented environments.
  • Experience in guest services, front office, housekeeping, dining operations or hospitality operations would be advantageous.
  • Prior experience supervising or coordinating a team would be advantageous.
  • Strong service orientation with the ability to handle feedback and service recovery professionally.
  • Good interpersonal and communication skills, with the ability to interact effectively with residents, family members, colleagues and external service providers.
  • Able to coordinate across multiple operational functions and manage competing priorities.
  • Organised, resourceful and comfortable working in a hands-on operational environment.
  • Basic understanding of budgeting, cost control or operational resource management would be advantageous.
  • Candidates with relevant transferable hospitality or customer service experience who are looking to progress into a supervisory or assistant managerial role are welcome to apply.

Salary Range: $3,000 – $5,000 per month

Applications will be assessed based on relevant experience, skills and suitability for the responsibilities of the position.

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

Victor Gan (R1550441) Swift Search Global Pte Ltd (EA 18C9495)

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