The posting
We are seeking an Assistant Human Resources (HR) Manager to independently lead and manage key HR functions, with a strong focus on Talent Acquisition, HR Operations & Analytics, Employee Relations, HR Reporting, Employee Engagement and Process Improvement.
This role requires end-to-end ownership of core HR processes and a sound understanding of local employment laws to effectively advise management, ensure HR compliance and support business objectives. The successful candidate will serve as a trusted HR partner to the business, contributing beyond transactional HR activities to foster a fair, efficient and compliant workplace that aligns with Singapore employment practices and organizational goals.
1. Key responsibilities
- Partner closely with Heads of Department (HODs) to understand business requirements, workforce needs and role-specific competencies to support timely and effective hiring.
- Manage the full recruitment lifecycle, including job advertising, candidate sourcing, interviewing, offer management, pre-employment checks and onboarding.
- Collaborate with the COO and Regional Headquarters on annual manpower planning, performance management processes, HR budgeting, and workforce forecasting.
- Serve as a trusted HR advisor, providing management with hiring recommendations, workforce insights and practical HR guidance to support business decisions.
- Oversee payroll administration, work pass matters, HR reporting and HR operations, ensuring accuracy, compliance, consistency and operational efficiency.
- Build and maintain strong partnerships with educational institutions to support internship and graduate talent pipelines.
- Identify training needs and coordinate learning and development initiatives to enhance employee capabilities and support business objectives.
- Lead employee engagement and well-being initiatives, including health and wellness programs, employee recognition activities, and company-wide events that foster collaboration, morale and a positive workplace culture.
- Ensure HR policies, practices and procedures comply with Singapore employment legislation and MOM regulations. Stay abreast of regulatory changes and proactively recommend policy updates as required.
- Act as the primary point of contact for employee relations matters, providing timely and professional HR support to employees and management.
- Manage employee grievances, conflicts and workplace concerns with discretion, professionalism, and confidentiality, including liaising with relevant external agencies when necessary.
- Conduct investigations into employee misconduct, disciplinary issues and performance concerns, and recommend appropriate corrective actions in accordance with company policies and legal requirements.
- Supervise, coach and develop the HR Officer to ensure effective day-to-day HR support and continuous professional growth.
- Drive HR process improvement initiatives, leveraging HR analytics and best practices to enhance efficiency, employee experience, and organizational effectiveness.
2. Requirements & Qualifications
- Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.
- Minimum 4 years of progressive HR experience, preferably in a Senior HR Executive or Assistant HR Manager role with broad exposure to HR operations and business partnering.
- Strong knowledge of Singapore employment legislation, MOM regulations, and HR best practices.
- A proactive, hands-on problem solver with a strong sense of ownership and a genuine commitment to contributing to organizational success.
- Experience with Infotech HRMS or similar HR systems will be an added advantage.
- Demonstrated ability to manage HR matters independently, exercise sound judgment, and make well-informed decisions in a fast-paced environment.
- Experience in handling employee relations matters, disciplinary cases, and workplace investigations is preferred.
- Strong sense of accountability, integrity, and professionalism in handling confidential and sensitive information.
- Excellent stakeholder management, interpersonal and communication skills, with the ability to build effective relationships across all levels of the organization.
- High level of discretion, maturity and professionalism in dealing with employees, management and external parties.
- Practical and solutions-oriented mindset, with the ability to balance business needs, employee concerns, and compliance requirements.
- Well-organized with strong planning and prioritization skills, capable of managing multiple responsibilities and meeting deadlines effectively.
- Proficient in HR reporting and analytics, with the ability to interpret data and provide actionable workforce insights.
- A positive team player with the confidence and capability to operate as a trusted HR partner to business leaders and employees alike.
