The posting
Employment Information:
- Working location: Plaza Singapura.
- Working hour: 54 hr week, 1.5 off-day/week
- Annual leave: Starting at 10 days per year, with an additional 1 day for each completed year of service, up to a maximum entitlement of 14 days per year
Key Responsibilities:
- Assist in the daily operations and overall management of the restaurant.
- Supervise and coordinate Front-of-House and Back-of-House staff to ensure smooth operations.
- Prepare staff schedules, monitor attendance, and support staff training and onboarding.
- Manage food and non-food suppliers, including sourcing, price negotiation, and purchasing.
- Monitor inventory and forecast requirements for kitchenware, equipment, and operational supplies.
- Maintain proper records of purchases, invoices, costs, and sales, and assist with payroll administration.
- Ensure compliance with food safety, hygiene, workplace safety, and company SOPs.
- Maintain high standards of food quality, service, and customer experience.
- Handle customer feedback and complaints professionally and recommend operational improvements.
- Work closely with the management team on cost control, staff performance, and operational improvements.
- Take a hands-on approach and support the restaurant team during busy periods when required.
Requirements
- Minimum 2 years' experience in restaurant/F&B operations or a similar management role.
- Good leadership, communication, and team management skills.
- Familiar with POS and online ordering platforms.
- Good organizational, administrative, and reporting skills.
- Strong customer service mindset and problem-solving ability.
- Able to work shifts, including weekends, public holidays and evenings.



