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ASSISTANT MANAGER – RESTAURANT OPERATIONS & INFORMATION MANAGEMENT

MyCareersFuture101,380 open roles

Pay
SGD 3,500 – SGD 6,500 a month
Where
Central, Singapore
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Your applicationOpen nowASSISTANT MANAGER – RESTAURANT OPERATIONS & INFORMATION MANAGEMENTMyCareersFuture · Central, Singapore
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  5. 34.1%30 days
This job: posted today

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The posting

ASSISTANT MANAGER – RESTAURANT OPERATIONS & INFORMATION MANAGEMENT

Company: The Upper House Grill & Bar Location: Funan Mall, Level 7, Lobby A, Singapore Position: Assistant Manager Department: Restaurant Operations & Administration Reports To: Restaurant Manager / Director

Job Summary

We are looking for a responsible and well-organised Assistant Manager to support the daily operations of The Upper House Grill & Bar. The role combines restaurant management, staff coordination, customer service, administrative duties, information management, and business reporting.

The ideal candidate should have a bachelor’s degree in information science or a related field, with strong organisational, analytical, communication and problem-solving skills.

Key Responsibilities

  • Assist the Restaurant Manager in managing daily restaurant operations.
  • Supervise and coordinate front-of-house and back-of-house staff.
  • Ensure smooth service operations, especially during busy periods and events.
  • Monitor customer service standards and handle customer feedback professionally.
  • Assist with staff scheduling, attendance, training and daily task allocation.
  • Maintain accurate operational records, sales reports, inventory records and staff documentation.
  • Collect and analyse restaurant sales, customer and operational information to support management decision-making.
  • Prepare daily, weekly and monthly reports for management.
  • Manage restaurant POS, reservation systems, digital platforms and other information systems.
  • Coordinate with suppliers, mall management, contractors and external service providers when required.
  • Assist with inventory monitoring, purchasing coordination and stock control.
  • Support promotional activities, events, live-band nights and special functions.
  • Assist in maintaining the restaurant's social media and digital customer communication platforms.
  • Ensure company policies, food safety requirements, workplace procedures and operational standards are followed.
  • Identify operational issues and recommend improvements to management.
  • Maintain confidentiality and proper handling of company and customer information.
  • Perform other administrative and operational duties assigned by management.

Requirements

  • Bachelor’s Degree in Information Science, Information Systems, Business Administration, Hospitality Management, or a related discipline.
  • Previous experience in restaurant, hospitality, administration or operations is preferred.
  • Strong computer skills, including Microsoft Office and database/reporting systems.
  • Good analytical and information management skills.
  • Excellent communication and interpersonal skills.
  • Strong leadership and team-management abilities.
  • Able to work under pressure in a fast-paced restaurant environment.
  • Customer-focused, responsible and proactive.
  • Willing to work evenings, weekends and public holidays when required.

Preferred Skills

  • POS and restaurant reservation system experience.
  • Basic data analysis and reporting skills.
  • Knowledge of digital marketing and social media platforms.
  • Experience in staff scheduling and operational planning.
  • Good knowledge of Singapore F&B operations and workplace requirements.

Employment Type: Full-Time Working Location: The Upper House Grill & Bar, Funan Mall, Level 7, Lobby A

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