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Open nowPosted 9 days ago

Bellman

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,200 a month
Where
Central, Singapore
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Your applicationOpen nowBellmanMyCareersFuture · Central, Singapore
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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Job Responsibilities:

  • Greet the guest following the Sofitel standards, manage the taxi queue, and assist guests with luggage.
  • Provide a warm welcome and farewell to the guests, leading them to the right direction/ location (e.g. Reception)
  • Ensure that guest luggage and belongings are well recorded and promptly send/collected to/from the room
  • Assist with car/ hotel doors and guest luggage.
  • Ensure timely delivery of all guest luggage
  • Explain technology and features of guest rooms.
  • Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual.
  • Ensure knowledge of daily departing time of due-out guests and arrangements for taxi, shuttle arrangements and limousine services to the airport if required.
  • Co-ordinate VIP arrivals and departures.
  • Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests.
  • Always double confirm with the guest the exact location.

Job Requirements:

  • Minimum 1 year experience in a similar role, preferably including 5 star experience
  • Projects professional image at all times through personal presentation / interpersonal skills.
  • Desire and ability to train and develop ambassador
  • Multi-lingual, English essential § Maintains awareness of industry trends in service, product and presentation
  • Initiates contacts and establishes rapport easily
  • Organises time and work efficiently
  • Effective verbal and written communication skills
  • Appreciates and maintains an effective outlet for stress
  • Willingness to work weekends and public holidays as part of the job role.
  • Has the aptitude and willingness to undertake further development with Sofitel.
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