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Open nowPosted yesterday

Branch Manager (Beauty Salon)

MyCareersFuture94,028 open roles

Pay
SGD 5,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowBranch Manager (Beauty Salon)MyCareersFuture · Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted yesterday

The posting

Job Description – Branch Manager (Beauty Salon)

Key Responsibilities

  • Oversee the overall day-to-day operations of the beauty salon and ensure smooth and efficient branch operations.
  • Lead, supervise, coach and motivate Beauty Consultants, Therapists and Customer Service staff.
  • Drive the branch to achieve monthly sales targets.
  • Monitor individual and team sales performance and implement appropriate action plans to improve results.
  • Conduct professional consultations with customers and recommend suitable beauty treatments, packages and products according to their needs.
  • Build and maintain strong customer relationships to encourage repeat visits, package renewals and customer retention.
  • Handle customer enquiries, feedback and complaints professionally and ensure timely service recovery.
  • Manage staff scheduling, attendance, punctuality, leave arrangements and manpower deployment.
  • Conduct regular staff coaching and training on sales techniques, product knowledge, treatments and customer service standards.
  • Ensure treatments and services are delivered according to the Company's SOPs and service standards.
  • Maintain high standards of outlet cleanliness, hygiene, grooming and overall presentation.
  • Monitor stock levels, product usage and inventory and minimise unnecessary wastage.
  • Ensure accurate handling of appointments, customer records, packages, payments and POS transactions.
  • Implement Company promotions, campaigns and sales initiatives at branch level.
  • Prepare and monitor daily, weekly and monthly sales reports.
  • Work closely with Management and other departments to achieve the Company's business objectives.
  • Ensure compliance with Company policies, workplace safety requirements and applicable regulations.
  • Perform other duties as assigned by Management.

Job Requirements

  • Minimum 2 years of relevant experience in the beauty, slimming, spa, wellness or aesthetic industry, preferably with supervisory or managerial experience.
  • Proven track record in beauty sales and achievement of sales targets.
  • Strong leadership and people-management skills with the ability to coach and motivate a service team.
  • Good knowledge of beauty treatments, skincare products and salon operations.
  • Strong consultation, selling, negotiation and closing skills.
  • Customer-oriented with excellent communication and interpersonal skills.
  • Able to handle customer complaints and operational issues professionally.
  • Results-driven, responsible and able to work independently in a target-oriented environment.
  • Good organisational and administrative skills.
  • Able to work in a fast-paced retail environment.
  • Willing to work retail hours, weekends and public holidays.
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