The posting
Company Overview
YM Global is a Singapore-based IT technology services and outsourcing company delivering innovative solutions to meet diverse business needs.
Job Summary
You will define system scope and objectives, act as a liaison between clients and technical teams, and develop solution requirements to drive effective technology implementations.
Responsibilities
- Define system scope and objectives by applying knowledge of information technology and industry requirements
- Liaise between clients and technical teams to elicit, document, analyze, and validate business processes, systems, and solution requirements using strong communication skills
- Research, identify, and specify effective solutions to business and technical problems proactively
- Support and conduct visualization, user experience, and configuration activities during solution design
- Document requirement specifications using established high-maturity methods, processes, and tools
- Support requirements management and change management processes to ensure alignment with business needs
- Contribute to business cycle activities including proposals, feasibility studies, and solution implementations
- Evaluate business implications of applying technology within the current business environment to inform decision-making
- Develop and execute acceptance test plans and test cases to validate solution functionality and quality
Required competencies and certifications
- Bachelor's degree in a technical or business discipline or equivalent experience
- 4 to 5 years of relevant experience in a similar role



