The posting
Company Overview
Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.
We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.
In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.
By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.
Department Overview
The Sales department is responsible for the strategic planning of overall business growth identifying opportunities with new Companies and Clients for all Monex currency products (FX Spot, Forwards, Options) as well as maintaining relationships with existing Companies and Clients, increasing their business revenue and cross collaborating with the Introducing Brokers (IB) department wherever possible.
Job Overview
FX Sales is responsible for the management of the Sales relationships with existing client accounts as well as prospecting new Clients and Accounts. They serve as the interface between Clients and the Dealing Team and work closely with Compliance and Risk to ensure adherence to regulatory guidelines.
The role holder requires knowledge of all MonFX’s products and the regulatory framework under which they must operates to successfully market these products to new and existing Clients, putting the Clients’ long-term interests first with fair and equitable outcomes for both the role holder and the firm.
Key Responsibilities & Accountabilities:
Sales Responsibilities (mainly Singapore and Asia Pacific)
- Conduct research to identify and target potential clients to generate new business opportunities.
- Conduct high volume outbound sales calls.
- Build and maintain relationships with key decision-makers, stakeholders, and potential clients through networking, cold calling, email outreach, and other methods.
- Along with Senior Account Manager, present and promote the company's foreign exchange products and services to potential clients, emphasizing their unique value propositions and benefits.
- Collaborate with internal teams, including sales, marketing, and research, to develop and execute comprehensive sales strategies and initiatives.
- Monitor market conditions, competitor activities, and regulatory changes to identify potential risks and opportunities within the foreign exchange industry.
- Provide regular sales reports and updates to management, including pipeline analysis, revenue forecasts, and progress towards sales targets.
- Continuously update knowledge of the foreign exchange market, industry best practices, and emerging trends to effectively position our company in the market.
- Maintaining current market knowledge (e.g. reading Financial press, attending webinars etc.);
- Maintaining accurate pipeline and forecast;
- Meeting set Sales targets/KPI’s on a weekly/monthly/quarterly/annual basis;
- Keeping accurate records and client interaction notes in the Company database FXDB (in line with PIPEDA requirements).
- Required to diligently assess the needs and expectations of clients they bring onboard.
- Must ensure thorough research and analysis of client requirements to guarantee optimal service provision and customer satisfaction.
- Obligated to verify the authenticity and legitimacy of clients they bring onboard, safeguarding against the inclusion of false or fraudulent individuals or entities in the company’s clientele.
Operational & Compliance Responsibilities
- Adhere to all internal sales processes, remuneration policies, and risk management frameworks
- Ensure compliance with key regulatory policies including Treating Customers Fairly (TCF), pricing, and conduct standards
- Identify and escalate any conduct or compliance risks appropriately
Risk, Technology & Data
- Participate in regular sales audits and risk assessments
- Ensure all client data is handled in compliance with PDPA, GDPR and internal data protection policies
Required Skills and Qualifications
- Proven track record in B2B sales, ideally within financial services or FX
- Strong ability to generate new business and close deals
- Experience managing client relationships and delivering high-quality service
- Commercially driven with strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Ability to operate in a fast-paced, target-driven environment
Additional Qualifications
- Diploma / Bachelor’s degree or equivalent qualification
- Experience working within a regulated financial institution is highly desirable
- Proven track record of operating within a commercial sales environment
- Ability to clearly articulate full understanding of end-to-end sales processes
- Strong sales techniques (Negotiation, influencing and closing skills)
- Good knowledge of FX products is a plus
- Excellent all-round communication skills, strong judgement and problem-solving skills
- Results driven, self-motivated and takes initiative
- Experience using CRM systems and sales tools
