The posting
About the Role
We are seeking an experienced Business Development Manager to drive business growth across our payment solutions and services.
The role will focus on developing new business opportunities across B2B payments, B2C payment solutions, Virtual Commercial Cards (VCC), merchant acquiring and related payment services. The successful candidate will be responsible for identifying and converting new opportunities, developing strategic client relationships, and managing the end-to-end business development cycle from prospecting through commercial negotiation, onboarding and go-live.
This is a senior individual contributor role requiring strong commercial experience, payments industry knowledge and the ability to independently develop and manage complex business opportunities.
Key Responsibilities
1. Business Development & Sales
- Identify, develop and convert new business opportunities across B2B payments, B2C payments, VCC, merchant acquiring and other payment solutions.
- Develop and execute business development strategies to achieve revenue, transaction volume and customer acquisition targets.
- Manage the full sales cycle from prospecting and qualification through solution development, commercial negotiation, contracting, onboarding and go-live.
- Build and maintain a strong pipeline of prospective customers and strategic business opportunities.
- Identify opportunities to cross-sell and expand existing customer relationships across additional products, markets, payment methods and currencies.
2. Client & Partner Relationship Management
- Build and maintain strong relationships with key decision-makers across merchants, corporates, fintechs, platforms, financial institutions and other business partners.
- Understand customers' business models, payment flows, operational requirements and growth plans to identify suitable payment solutions.
- Conduct commercial discussions and negotiations covering pricing, transaction fees, settlement arrangements and service requirements.
- Act as a key commercial point of contact throughout the business development and onboarding process.
3. Payment Solutions & Solution Development
- Understand customer requirements across B2B and B2C payments, merchant acquiring, card-based solutions, VCC, cross-border payments, collections and settlement.
- Work closely with Product and Technology teams to translate customer requirements into commercially viable payment solutions.
- Present the company's payment infrastructure, APIs, products and platform capabilities to prospective customers and partners.
- Support solution development across different markets, currencies, payment methods and settlement models.
4. Merchant Acquiring & VCC Business Development
- Develop merchant acquiring opportunities across relevant merchant and business segments.
- Identify opportunities for VCC and card-based payment solutions based on customer payment and operational requirements.
- Work with internal teams and external partners to develop appropriate acquiring, card and payment solutions.
- Support commercial negotiations relating to pricing, transaction economics and partnership arrangements.
5. Pipeline & Commercial Management
- Maintain an accurate sales pipeline and opportunity records in the CRM.
- Prepare sales forecasts and provide regular updates on pipeline development, key opportunities, commercial negotiations and expected conversion timelines.
- Monitor market developments, competitor activities, customer requirements and pricing trends.
- Analyze business opportunities based on commercial potential, transaction volume, revenue contribution and strategic value.
6. Cross-Functional Collaboration
- Work closely with Product, Technology, Compliance, Legal, Risk, Finance and Operations throughout the sales and implementation lifecycle.
- Coordinate internal stakeholders to support customer onboarding and resolve commercial, operational, regulatory and technical matters.
- Ensure proposed business models and customer solutions are commercially viable and aligned with applicable compliance and risk requirements.
- Support successful implementation and transition of new customers from sales to ongoing account management and operations.
7. Market Development
- Identify emerging payment trends, customer segments, payment methods and market opportunities.
- Develop new customer segments, payment use cases and strategic partnerships to support business growth.
- Build and maintain a strong external network across merchants, corporates, fintechs, platforms, financial institutions and payment ecosystem partners.
Requirements
Education & Experience
- Bachelor's degree in business, Finance, Economics or a related discipline.
- At least 5 years of relevant experience in business development, sales, strategic partnerships or account management.
- Relevant experience within payments, fintech, merchant acquiring, card payments, payment services or financial technology is strongly preferred.
- Demonstrated experience independently managing the end-to-end sales cycle and developing new business opportunities.
Payments & Commercial Knowledge
- Good understanding of the payment's ecosystem and relevant payment products.
- Practical experience in one or more areas such as B2B payments, B2C payments, merchant acquiring, VCC/card solutions, cross-border payments, collections or settlement.
- Experience selling payment services, financial technology, APIs or other technology-enabled solutions to business customers is preferred.
- Strong commercial acumen with experience in pricing, commercial negotiations and contract discussions.
Business Development Capability
- Demonstrated track record in developing new customers and converting business opportunities into commercial results.
- Ability to independently prospect, develop and manage complex B2B sales opportunities.
- Strong relationship-building skills with the ability to engage senior decision-makers and key stakeholders.
- Strong presentation, negotiation, influencing and stakeholder-management skills.
- Results-driven and comfortable working towards revenue, transaction volume and customer acquisition targets.
Strategic & Execution Skills
- Able to identify market opportunities and translate them into actionable business development plans.
- Able to balance new customer acquisition with development of existing customer relationships.
- Comfortable working independently in a fast-paced, cross-functional and international environment.
- Able to manage multiple opportunities and stakeholders simultaneously.
Regulatory Awareness
- Good understanding of regulatory, compliance and risk considerations relevant to payment services and financial services.
- Able to work effectively with Compliance, Legal, Risk and other control functions when developing and onboarding new business.



