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Open nowPosted yesterday

Business Operations & Projects Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
North, Singapore
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Your applicationOpen nowBusiness Operations & Projects ExecutiveMyCareersFuture · North, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted yesterday

The posting

Key Responsibilities

1. Operations & Process Improvement

  • Support the day-to-day operations of the business and assist in improving existing workflows.
  • Identify operational gaps, inefficiencies and areas for improvement.
  • Assist in implementing new processes and ensuring they are properly adopted by relevant teams.
  • Coordinate with different departments to ensure smooth execution of operational activities.
  • Track operational issues, follow up on outstanding matters and ensure timely resolution.
  • Support the Operations Manager on ad-hoc operational initiatives and business improvement projects.

2. SOP & Process Documentation

  • Develop, document and maintain Standard Operating Procedures (SOPs) across different areas of the business.
  • Create process flows, work instructions, checklists and other operational documentation.
  • Review existing processes and recommend improvements where required.
  • Work with relevant staff to ensure documented procedures accurately reflect actual business operations.
  • Assist with the rollout and communication of new SOPs.
  • Regularly review and update SOPs when processes, systems or responsibilities change.

3. Procurement & Vendor Management

  • Assist with sourcing and procurement of products, services and operational requirements.
  • Source quotations and conduct price and supplier comparisons.
  • Liaise with suppliers on pricing, orders, deliveries and service matters.
  • Maintain supplier and purchasing records.
  • Assist in developing and improving procurement processes and controls.
  • Monitor outstanding purchase orders and follow up with relevant suppliers.
  • Assist with supplier evaluation and coordination where required.

4. Systems & Digitalisation

  • Support the implementation, enhancement and rollout of internal business systems.
  • Gather requirements from users and translate operational needs into system requirements.
  • Liaise with system vendors and external parties during implementation.
  • Assist with system testing, data preparation, troubleshooting and user training.
  • Prepare documentation and SOPs for newly implemented systems.
  • Identify opportunities to automate, streamline or simplify manual processes.
  • Support staff in adopting new systems and workflows.

5. Project Coordination

  • Support projects from planning through to implementation.
  • Coordinate timelines, deliverables and follow-ups with internal and external stakeholders.
  • Maintain project trackers and ensure tasks are followed through to completion.
  • Prepare project documentation, presentations and progress reports.
  • Monitor project progress and highlight potential delays, issues or dependencies.
  • Assist in launching new initiatives, products, processes or business activities.
  • Coordinate with external vendors, consultants and service providers where required.

6. Weekly Reporting & Management Updates

  • Provide a weekly update to the Operations Manager covering key activities, progress and outstanding matters.
  • Maintain a clear tracker of ongoing projects, tasks and deadlines.
  • Highlight completed tasks, work in progress, upcoming priorities and any issues requiring management attention.
  • Escalate delays, operational risks, supplier issues or project blockers promptly.
  • Prepare supporting data, reports or presentations for weekly management discussions where required.
  • Ensure agreed action items from weekly meetings are followed up and closed within the required timeline.

Weekly updates should generally cover:

  • Completed: Tasks and projects completed during the week
  • In Progress: Current projects and status
  • Pending: Items awaiting action or external parties
  • Issues / Risks: Problems, delays or potential risks
  • Upcoming: Priorities and deadlines for the following week
  • Management Attention: Decisions, approvals or support required

7. Data, Reporting & Administration

  • Maintain accurate records, trackers and databases.
  • Assist with analysing operational and business data.
  • Prepare regular reports and presentations for management.
  • Support inventory, sales, procurement and operational reporting where required.
  • Maintain organised and up-to-date documentation.
  • Assist with preparing business presentations and materials when required.

8. Ad-Hoc & Cross-Functional Support

  • Take on new projects and responsibilities as the business grows.
  • Provide support across different functions depending on business requirements.
  • Work closely with the Operations Manager on improvement initiatives and special projects.
  • Coordinate with different departments to ensure tasks and projects are completed smoothly.
  • Be willing to take ownership of tasks outside the usual scope of work where required.

Requirements

  • Diploma or Degree in Business, Operations, Supply Chain, Logistics, Project Management or a related discipline.
  • 2–5 years of relevant working experience in operations, business administration, procurement, project coordination or a similar role.
  • Experience in SOP development, process improvement or system implementation is highly advantageous.
  • Strong organisational and project coordination skills.
  • Good analytical and problem-solving abilities.
  • Strong attention to detail and ability to manage multiple deadlines.
  • Proficient in Microsoft Office, particularly Excel and PowerPoint.
  • Comfortable learning and working with new systems and software.
  • Good written and verbal communication skills.
  • Able to work independently and take ownership of assigned responsibilities.
  • Experience working with suppliers, vendors or external service providers would be an advantage.

Ideal Candidate

The ideal candidate is a versatile, organised and resourceful all-rounder who enjoys variety and is willing to get involved in different aspects of the business.

You should be someone who can:

  • Identify a problem and take initiative to solve it.
  • Turn an inefficient process into a clear and practical SOP.
  • Work with a system vendor to implement a new system.
  • Compare suppliers and manage procurement requirements.
  • Build and maintain Excel trackers and management reports.
  • Coordinate projects across multiple departments.
  • Follow up with different stakeholders to ensure tasks are completed.
  • Prepare clear presentations and business materials when required.
  • Provide structured and meaningful weekly updates to management.
  • Identify issues early and escalate them appropriately.
  • Take ownership of tasks and follow them through to completion.

This is a role for someone who wants broad exposure to the business and enjoys learning, improving processes and taking ownership of new challenges.

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