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Open nowPosted 24 days ago

Care Advisor

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
West, Singapore
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Your applicationOpen nowCare AdvisorMyCareersFuture · West, Singapore

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This job: posted 24 days ago

The posting

Job Summary

Join a licensed healthcare-focused employment agency supporting elderly and adults with care needs in Singapore.

As a Care Advisor / Care Consultant, you will be the first point of contact for families seeking

live-in caregiving support. You will:

  • Conduct care needs assessments to understand medical, functional, and household
  • requirements
  • Advise families on caregiver suitability and expectations
  • Shortlist and recommend suitable caregiver profiles
  • Facilitate video interviews and manage placement coordination
  • Guide families through documentation and compliance processes with the support of our Care Admin team
  • Follow up post-placement to ensure smooth caregiver integration

This role combines advisory expertise with client engagement, helping families make informed decisions — not just filling quotas.

What You Will Learn & Do

Care Advisory & Client Support

  • Understand families’ care needs and personal preferences
  • Advise on suitable caregiver profiles
  • Facilitate caregiver interviews (video or in-person)
  • Communicate with families professionally via WhatsApp and calls

Care Coordination & Administration

  • Support regulated processes such as work permit applications
  • Assist with service agreements and employment documentation
  • Coordinate with internal and external stakeholders

Post-Placement Support

  • Follow up with families and caregivers after placement
  • Help address concerns with guidance from senior advisors

Why Join Us

  • 🎓 CEI (Basic) Certification fully sponsored – a recognised SG qualification
  • 🤝 Meaningful work supporting families and seniors
  • 🌱 Long-term career growth
  • 💼 Young, supportive team culture with emphasis on quality and ethics
  • 🏥 Exposure to hospitals, case handling, and caregiver matching
  • 📍 Direct access from Kent Ridge MRT
  • 🎁 Birthday leave, medical/dental claims, annual bonuses
  • 🕒 5 days/week — includes 1 weekend day (off days are non-consecutive)

Regulatory Requirement (Important – Please Read)

This role is regulated under Singapore’s employment agency framework.

  • CEI (Basic) certification is required for this role
  • Training support will be provided for suitable candidates who do not yet hold CEI (fully sponsored by the company)
  • Candidates must be willing to obtain CEI as part of their role

Who This Role Is Suitable For

This role is suitable if you:

  • Are comfortable speaking with families in emotional or urgent situations
  • Can explain options clearly and guide decision-making
  • Enjoy client interaction and advisory work
  • Are organised and able to manage multiple cases at once
  • Value meaningful work and long-term outcomes

This role suits candidates from: – Healthcare patient services or clinic coordination – Admin Graduates – Education or course consultancy roles – Recruitment or candidate advisory roles – Service-oriented customer advisory positions

Requirements

  • CEI (basic) certification is an advantage (or willingness to obtain) – Course and Exam fees will be fully sponsored
  • Client-facing experience preferred (e.g. recruitment, healthcare coordination, education consulting, insurance, social services)
  • Strong communication skills
  • Comfortable using phone, video calls, and basic systems
  • Sales experience is an advantage but not mandatory

Work Details

  • Work Week: 5 days (1 weekend day required, alternate between Sat / Sun)
  • Location: Right above Kent Ridge MRT Station
  • Placement Incentives

If you're looking to build a career with purpose and make a real difference in people’s lives, we invite you to apply today.

Be part of a close-knit team making a difference in the lives of families and caregivers across Singapore.

Only shortlisted candidates will be contacted. Thank you for your interest.

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