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Open nowPosted 3 days ago

Care Coordinator - Woodlands

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
Singapore
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Your applicationOpen nowCare Coordinator - WoodlandsMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Manage referrals from AIC and direct referrals from community partners and general public. Provide end-to-end case management support and coordination to ensure a smooth admission process and service delivery for home care clients that require Home Personal Care, Home Nursing, Home Therapy, Home Medical and Medical Escort services, etc.

Client Management

  • ­Manage home care client data base to ensure completeness and accuracy
  • Process home care referrals through AIC referral system as point of liaison
  • Perform basic financial assessment for clients or next-of-kin on home care service(s) required and refer to social worker if financial assistance is required
  • Perform basic assessment of care needs for home care clients and conduct home visits where required
  • Coordinate with volunteers to engage home care clients meaningfully
  • Coordinate and participate in multi-disciplinary discussions to address the social and clinical needs of the clients
  • Respond to complaints and feedbacks from clients and next-of-kin

Administrative duties

  • ­Manage and schedule deployment of care staff for clients based on their preferred date, time and frequency of service, etc
  • Apply for Senior Mobility Fund for clients and process the invoices every month for claims and payment
  • Check and verify invoices based on the services rendered every month
  • Submit relevant data to ILTC and finance department for processing of invoices every month
  • Collect relevant and accurate data for reporting to management and regulatory authorities
  • Participate in project work to improve the quality of care and services to patients
  • Identify service gaps in response to clients’ needs and make recommendations to improve service provision of home care
  • Any other duties as assigned by reporting officer.

Requirements:

  • At least a Diploma in Nursing / Allied Health / Psychology / Counselling /Social Work / Sociology/ Community & Social Service (Eldercare) is preferred
  • At least 4 years of working experience
  • Preferably 1 year of working experience in ILTC sector
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Must be client-oriented, self-directed, independent yet able to work as part of a multi-disciplinary team and have good interpersonal and communication skills
  • Excellent time management skills, well organised and outcome focused
  • Able to be on standby calls on weekends.
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