The posting
Job Description
The Case Associate is responsible for supporting the team during outreach events, and assisting to monitor the well-being of clients assigned to him/her.
As part of the CREST team, you will be responsible to
- support clients with or who are at risk of mental health issues and/or dementia by linking them to the necessary support and resources.
- monitor and support clients in the community as assigned by the lead.
- for organizing and conducting outreach to increase mental health and dementia awareness and promote early identification.
- work with regional health services, Hospitals, volunteers, grassroots, schools, internal organisation departments etc. on activities and programmes for the seniors.
Essential Duties and Responsibilities:
- Provide care coordination and service linkage to clients with or who are at risk of mental health issues and/or dementia, with the appropriate resources and support including caregiver support.
- Plan and conduct outreach to the community and stakeholders including faith-based, corporate and community organisations to promote mental wellness and mental health awareness.
- Plan and conduct targeted mental health and dementia case finding/screening to promote early identification and facilitate timely support.
- Plan and organize structured preventive activities and/or programmes for the community, those at risk of mental health conditions and clients.
- Conduct regular visits to monitor the well-being of the client (NTUCH CCMS/CREST).
- Support in initial assessment of walk-ins and referral cases, follow up with intervention plans for clients as per the prescribed care plan.
- Involve in the evaluation and documentation of the programme.
- Any other duties as assigned by reporting officer or Head of Community Social Services
Additional Responsibilities:
- Support in weekend outreach event occasionally
Qualification
- Diploma in Social Service, Psychology or Counselling
Other Information
It would be great if you possess the below
- Independent and outgoing attitude, accommodative and team player.



