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Open nowPosted 14 days ago

CC operation support

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,000 a month
Where
Central, Singapore
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Your applicationOpen nowCC operation supportMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

• Diploma in Information Technology or relevant field. • Candidate with no relevant working experience welcome to apply, withcomprehensive training provided. • Prior experience in application support role will be an advantage. • Banking or Financial domain knowledge is an advantage. • Operating System knowledge: Linux / Solaris / AIX is an advantage. • Conversant with SQL. • Knowledge of Shell scripting and Jobscheduling. • Able to provide 24x7 operational support including Weekends and PublicHolidays. • Clear communication skills both written and oral. Responsibilities • Provide 24 x 7 IT Operational support to production support teams including weekends and holidays. • Ready to work in rotation shifts. • Incident Management and Reporting • Recovery coordinator for involving the right parties and recording of chronological events • Point of escalation for support staff or management • Review all daily activities and ensure completion of shift duties for each team and proper handover • Monitoring and recovery of batch jobs • Perform health checks and alert management. • Coordinate DR testing. • Consolidate and analyse management reports for presentation. • Implement continuous improvements through automation tools, SRE (Site Reliability Engineering) principles. • Perform post-resolution follow-ups to ensure problems have been adequately resolved by the application team. • Ensure proper guidance, training and mentoring are given to new staff. • Lead formal and informal Post Event Problem Reviews (PEPRs) with platform support teams. • Ensures on-time communication to stakeholders on application issues. • Facilitate and manage business/operations communication during critical issues.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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