The posting
Monthly Salary: UP to $3800 (Negotiable)
Working Address: Lentor or Junction 10
Working hours: 5 days work week, including weekends (9am to 6pm)
Compulsory to work on both weekends. Fixed off days on weekdays.
Responsibilities and Duties:
- Be a key player in the customer acquisition team to onboard new parents
- Align with our client’s vision and recommend suitable programs for students
- Support customer success initiatives like special programmes or competitions, or community events for customer engagement
- Maintain customer relationships and act as parents’ advocate and manage relationships with them
- Plan lead generation events with key partners like Parent Sharing Sessions, trial classes and make sure payment for classes are received
- Work with the teaching team to assess the students and follow up with parents for conversion
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
- Ensure that all customer information is properly documented and updated in our CRM system
- Relationship manager for our client’s community - track the progress of students and maintain relationships with parents
Qualification and Requirements:
- Strong communication and problem solving skills
- Strong spoken and written English communication skills to liaise with parents and internal teams
- Driven, fast learner, proactive and ability to work in a fast-paced environment
- Organized, detail-oriented and ability to manage different projects at once
- Self-motivated and self-driven
- Meticulous and independent, able to set own priorities with time management to complete projects timely
Benefits:
- Annual Leave Entitlement
- Medical Leave Entitlement
- Medical Insurance
- Performance Bonus
Nextbeat Singapore Pte.Ltd.
EA License Number: 22C1267
EA Personnel: R22110252



