Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Centre Operation Director / Manager

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 5,000 a month
Where
West, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCentre Operation Director / ManagerMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted today

The posting

Job Overview

We are looking for a results-driven Centre Manager to oversee the day-to-day operations and overall performance of our learning centre.

The Centre Manager will be responsible not only for centre operations, but also for student enrolment, sales conversion, customer retention, team performance and centre growth. The ideal candidate should be comfortable working in a target-driven environment and have a strong passion for education and customer service.

Key Responsibilities

1. Centre Growth & Enrolment

  1. Achieve monthly targets for lead generation, student enrolment, sales and lead-to-enrolment conversion.
  2. Drive centre growth through effective sales activities, promotional initiatives and local outreach.
  3. Monitor the centre's enrolment and revenue performance and implement initiatives to improve results.
  4. Maintain and improve the trial-to-enrolment conversion rate to maximise the value of incoming leads.
  5. Identify opportunities to increase student enrolment, referrals, renewals and revenue.

2. Sales & Customer Engagement

  1. Lead and support the team in converting enquiries, leads and trial students into paid enrolments.
  2. Conduct consultations with parents and students to understand their learning needs and recommend suitable programmes.
  3. Handle customer enquiries, objections and feedback professionally.
  4. Organise and participate in sales activities, open houses, events and other enrolment initiatives.
  5. Follow up with prospective customers to improve conversion and enrolment outcomes.

3. Customer Retention & Experience

  1. Build strong relationships with parents, students and key customers.
  2. Proactively address customer concerns and resolve issues to maintain a high level of customer satisfaction.
  3. Drive student retention, renewals and referrals.
  4. Monitor student turnover and implement appropriate retention initiatives.
  5. Ensure the team consistently delivers a high standard of customer service.

4. Team Management & Development

  1. Lead, coach and motivate centre staff to achieve individual and centre targets.
  2. Provide on-the-ground coaching and mentoring to improve sales and service performance.
  3. Set clear expectations and monitor individual team performance.
  4. Identify performance gaps and implement appropriate coaching or improvement plans.
  5. Develop and manage teacher growth plans to support centre performance and teaching quality.

5. Centre Operations

  1. Oversee the daily operations of the learning centre and ensure smooth and efficient operations.
  2. Manage class schedules, staffing, customer enquiries and other operational matters.
  3. Ensure centre policies, procedures and service standards are consistently followed.
  4. Coordinate with teachers, operations, marketing and other internal teams where required.
  5. Ensure the centre is well-maintained and provides a professional and welcoming environment for students and parents.

6. Performance & Reporting

  1. Track and analyse key centre KPIs, including leads, conversion, enrolment, retention and revenue.
  2. Provide regular performance updates and identify areas for improvement.
  3. Take ownership of centre performance and implement action plans to achieve business targets.

Job Requirements

  1. 2–5 years of experience in centre management, education, retail, hospitality, sales or a similar customer-facing management role.
  2. Experience in education, tuition, enrichment, childcare or learning centres is strongly preferred.
  3. Proven experience in sales, enrolment, customer conversion or revenue generation.
  4. Experience managing and coaching a team, with the ability to drive individual and team performance.
  5. Strong customer service and relationship management skills, particularly with parents and students.
  6. Strong commercial and results-oriented mindset, with the ability to work towards sales, enrolment and retention KPIs.
  7. Good problem-solving and decision-making skills, with the ability to handle customer issues professionally.
  8. Strong communication and interpersonal skills; confident and comfortable engaging with parents, students and team members.
  9. Positive, energetic and proactive personality with a genuine interest in education and customer experience.
  10. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
  11. Comfortable working retail hours, including weekends and public holidays when required.
  12. Candidates with experience managing a centre's revenue, enrolment or P&L will have an added advantage

Base Salary + Incentive (Base on number new enrollment)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.