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Open nowPosted 20 days ago

Cisco UCM Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 8,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowCisco UCM Support EngineerMyCareersFuture · Singapore
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 20 days ago

The posting

Cisco UCM / AV / VOIP - Support Engineer

· Administer and support Cisco UCM / Unified Communications Manager environments.

· Administer and support Cisco Webex Cloud services.

· Design, implement and support interoperability between:

o Cisco Video Conferencing

o Cisco UCM

o Webex Cloud

o Zoom, Teams

· Support Cisco Room Series, Webex Room devices, codecs, collaboration endpoints and associated peripherals.

· Provide L2/L3operational support for conference rooms and collaboration technologies.

· Plan and execute VC technology refresh projects.

· Provide technical support for Client Events and other high-profile corporate events.

· Collaborate closely with the Global Design team to align with the latest room design standards and updates.

· Coordinate with the Places team and AV vendors to ensure design accuracy and technical alignment.

Mandatory Skills: Cisco UCM / CUCM

  • Cisco Video Conferencing
  • Cisco Webex Room devices
  • Cisco codecs/endpoints
  • SIP
  • H.323
  • Video conferencing protocols

· Webex

· Zoom, Teams

· Incident / change management

Network fundamentals– TCP/IP, DNS, DHCP, QoS, VLANs

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