The posting
Job Summary
The Cleaning Supervisor supports daily cleaning operations by managing schedules, coordinating staff, ensuring quality control, handling client communications and maintaining health and safety compliance.
Responsibilites
Scheduling and coordination Prepare and manage daily cleaning schedules to ensure efficient staff deployment. Coordinate with cleaning staff to achieve timely completion of cleaning tasks Communicate schedule changes and special requests clearly to clients
Quality Control
Inspect cleaning sites regularly to verify adherence to quality standards Report issues or improvement areas promptly to the Head Manager Provide constructive feedback to cleaning staff to enhance performance
Customer Service Serve as the primary contact for client inquiries and complaints Address client concerns promptly to maintain satisfaction Foster and maintain positive client relationships through effective communications.
Team Support Assist in training new cleaning staff to ensure skill readiness Support cleaning duties during peak periods or staff shortages by stepping in as needed Perform other ad hoc duties as assigned to support operations
Health and Safety Compliance
Ensure all cleaning activities comply with relevant health and safety regulations
Preferred competencies and qualifications Experience in the cleaning industry Ability to operate cleaning machines Positive and friendly attitude
Other Information Able to start immediately or within a short notice period



