The posting
This role is suitable for someone who enjoys interacting with people, is comfortable with follow-ups and is interested in gaining hands-on experience in sales and client management.
What You'll Be Doing
- Manage customer enquiries and follow up with prospective and existing customers
- Understand customer needs and recommend suitable products or programmes
- Assist with sales activities, including lead conversion, upselling and cross-selling
- Build and maintain positive relationships with customers throughout their journey
- Keep customer records and follow-up information updated
- Support other client management and sales initiatives as required
What You'll Gain
- Hands-on experience in sales and client management
- Exposure to the full customer journey, from enquiry to conversion and after-sales support
- Experience communicating directly with customers and understanding their needs
- Opportunity to develop your communication, negotiation and relationship management skills
Who We’re Looking For
- Currently pursuing a Diploma or Degree in Business, Marketing, Communications or a related field
- Good communication and interpersonal skills
- Positive, proactive and willing to learn
- Interested in sales, customer service or client management
- Prior sales or customer service experience is a plus



