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Open nowPosted 3 days ago

CLIENT RELATIONSHIP EXECUTIVE

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
West, Singapore
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Your applicationOpen nowCLIENT RELATIONSHIP EXECUTIVEMyCareersFuture · West, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Company Background

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

Core Responsibilities:

  • Serve as the primary point of contact for all existing customer accounts and maintain strong customer relationships.
  • Handle and process all enquiries, orders, requests, and feedback from existing customers in a professional and timely manner.
  • Coordinate with internal departments to ensure timely order fulfilment, delivery, and service support.
  • Resolve customer complaints, service issues, and product quality concerns promptly and professionally.
  • Identify opportunities for account growth by analysing and understanding customer business needs and purchasing trends
  • Work closely with customers to identify factors contributing to any drop in business performance and recommend solutions/develop appropriate follow-up actions
  • Maintain accurate customer records and account information in system.

Job Requirements:

  • Good communication and interpersonal skills
  • Basic computer knowledge
  • Proficiency in mandarin to liaise with mandarin speaking associates
  • Prior working experience in food supplies industry is an advantage.

Additional Info:

  • Office located at Jurong (Toh Guan)
  • Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm
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