The posting
About the role
This is a patient-facing role that reports to the Clinic Manager. The role involves patient management and physician support, requiring you to function independently and work well within a group of like-minded staff looking to deliver the best possible care to patients.
Key responsibilities
- Ensure that the clinic is in working order prior to start of clinic shift
- Ensure that opening balance of petty cash is accurate and working order of POS systems
- Register patients and check eligibility with government and corporate benefits
- Update TPA benefits in CMS to ease post consult and payment process
- Ensure that right medication, right dosing, right quantity and right administrative route is dispensed accurately to the right patient
- Assist the clinician in minor procedures and chaperoning
- Perform minor procedures (e.g. ECG) and take patient vitals and update in CMS
- Assist patients in making follow up appointments and scheduling of visits
- Wash medical devices and equipment and perform sterilization (autoclave)
- Follow up on administrative tasks, scanning and sending of documents (referrals, labs, radiology) into the patient portal or clinic management system
About you
- Able to work shifts and on weekends, evenings and Public Holidays
- Minimum GCE "N" levels
- Team player with good interpersonal and communication skills
- Technology savvy and computer-literate
- Relevant experience in hospitality or healthcare industry is preferred
- Ability to speak multiple languages will be advantageous
- Familiarity with various clinic management systems is a plus



