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Open nowPosted 15 days ago

Clinic Assistant

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,500 a month
Where
Singapore
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Your applicationOpen nowClinic AssistantMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

Roles & Responsibilities

The Clinic Assistant will be the responsible for providing excellent patient care (non-clinical) at the centre, and is responsible for:

  • Manage daily clinic operations to ensure smooth and efficient workflow.
  • Ensure a high level of patient service, addressing patient needs with care and professionalism.
  • Answer phone calls promptly and provide clear, helpful responses to patient inquiries.
  • Manage patient appointments and scheduling efficiently.
  • Register and verify patient details accurately.
  • Maintain patient records and ensure data confidentiality.
  • Taking basic parameters for patients such as blood pressure, temperature, height and weight.
  • Prepare consultation documents for doctors before every consultation session.
  • Assist doctors during clinical procedures and provide chaperone support when required.
  • Booking of diagnostic and/or laboratory services for patients, and follow up with tracing of results.
  • Booking of hospital facilities for patient procedures.
  • Submitting requests for LOGs, and following up with insurances on LOG approval before patient procedures.
  • Financial counselling on Medisave/Medishield and insurance coverage matters.
  • Prepare billings accurately and collect payments efficiently.
  • Provide assistance on private and corporate health insurance coverage and Medisave requirements to ensure claims are submitted properly.
  • Assist clinic manager to pack/top up medications and supplies.
  • Maintain cleanliness and order in clinic.
  • Any other ad-hoc administrative matters.

Requirements:

  • Minimum 2 years of working experience, preferably in clinic operations or healthcare administration.
  • Pro-active to patients’ needs and able to communicate effectively and work effectively with others in the team and organisation to accomplish team and organisation goals.
  • Good communication skills and patient service.
  • Team player who is humble, hardworking, responsible and takes initiative.
  • An advantage would be the ability to handle Plato-Clinic management software, as well as demonstrate proficiency in computer skills (Microsoft Office).
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