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Open nowPosted 6 days ago

CLINIC SUPPORT & ADMIN ASSISTANT

MyCareersFuture94,028 open roles

Pay
SGD 1,500 – SGD 2,700 a month
Where
Central, Singapore
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Your applicationOpen nowCLINIC SUPPORT & ADMIN ASSISTANTMyCareersFuture · Central, Singapore
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 6 days ago

The posting

Location: Clinic at Novena Medical Center, Singapore

About Us:

Our clinic is committed to delivering high-quality medical care tailored to the Singapore community. We adhere to Singapore healthcare standards and prioritize patient comfort, safety, and satisfaction.

Job Description:

We are looking for a reliable Clinic Support & Admin Assistant to provide administrative, marketing and patient service support. This role works closely with the Clinic Director and ensures smooth clinic operations and excellent patient care.

Responsibilities:

  • Assist the Clinic Director with miscellaneous marketing and research tasks.
  • Manage front desk reception, patient registration and enquiries.
  • Schedule, coordinate and reschedule patient appointments; send reminders.
  • Conduct post-consultation follow-ups and assist with health screenings.
  • Collate laboratory results, x-ray reports and specialist findings for documentation and follow-up.
  • Maintain clear communication with patients, providing updates on wait times and visit arrangements.
  • Support Clinic's doctors and nurses with referrals, results and next appointments.
  • Track patient feedback, handle service recovery and ensure a positive patient journey (pre-visit, visit, post-visit).
  • Perform any other duties as assigned by Management.

Requirements:

  • Strong communication and organizational skills.
  • Prior experience in healthcare, hospitality or customer service preferred.
  • Fluent in Mandarin and English (both spoken and written).
  • Ability to multitask and work well in a fast-paced environment.
  • Singaporean or Singapore PR preferred.

Qualifications:

  • Experience in patient relations, clinic front office, medical concierge or luxury hospitality.
  • Strong communication and service recovery skills; calm and solution-oriented.
  • Languages: Professional proficiency in English and Chinese (Mandarin); (Japanese is a strong plus)
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