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Open nowPosted 30 days ago

COBOL/400 L2 Production Application Support Analyst - Core Banking Payments

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 8,500 a month
Where
Singapore
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Your applicationOpen nowCOBOL/400 L2 Production Application Support Analyst - Core Banking PaymentsMyCareersFuture · Singapore
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Responsibilities:

  • Perform root cause analysis on application defects and provide solution for remediation.
  • Prioritize defects and plan for production release based on defect criticality
  • Perform code development, support end-to-end testing in SIT, UAT and deployment to Production environments during green-zone.
  • Proactively looking at areas of improvement to improve system resiliency and performance to scale to volumes
  • Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments.
  • Communicate in a clear, concise, and timely manner to stakeholders with respect to application related issues or queries.
  • Assist production level 2 support with incident investigations, root cause analysis and feasibility of recovery approach as and when required. This includes after office hours or weekend support on a need basis.
  • Comply to established SDM guidelines, processes, and IT policies.
  • Share production defect support learning outcomes with internal teams to improve quality and minimize future defects of application delivery
  • Ensure application documentation is properly updated for each production release

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

  • 3 or more years’ of production support experience across multiple technologies / platform

Essential:

  • Strong troubleshooting, analytical and problem-solving skills
  • Strong written, oral communication skills and able to manage stakeholders / user / vendor
  • Ability to easily adopt to any technology / environment
  • Able to work independently with minimal supervision
  • Preferably with knowledge in payments domain such as remittances (MT/MX/ISO20022 SWIFT message formats), cross-border payments and overseas local payments such as CNAPS, RENTAS, RTGS, Bahtnet, CITAD and BI-RTGS.
  • Knowledge in ITIL areas of incident and problem management.

Key Domain/ Technical Skills:

  • Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400
  • Experienced with ALDON and IBM RDi change management tools
  • Experienced with BMC Control-M, Splunk and BMC Helix
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