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Open nowPosted 2 days ago

Commercial & Marketing Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 4,400 a month
Where
West, Singapore
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Your applicationOpen nowCommercial & Marketing ExecutiveMyCareersFuture · West, Singapore

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  5. 34.1%30 days
This job: posted 2 days ago

The posting

About the role

We are seeking a dynamic and results-driven Commercial & Marketing Executive to join our team at our Tuas Bay West Region facility on a full-time basis. The Executive, Commercial & Marketing is primarily responsible for managing and growing an assigned portfolio of client accounts across Cimelia's e-waste management, IT asset disposition (ITAD), secure data destruction and recycling services. Approximately 70% of the role is account management and 30% supports Cimelia's marketing and lead generation activities.

Key responsibilities

  • Account Management (primary, ~70%) Client Relationship Management Own the day-to-day relationship for assigned client accounts, acting as their main point of contact and ensuring a high standard of service and responsiveness. Conduct regular check-ins and account reviews to understand clients' IT refresh cycles, decommissioning plans, sustainability targets and compliance needs, and anticipate upcoming requirements. Coordinate client onboarding, service enquiries and follow-up communications professionally and promptly, and maintain accurate account records in the CRM. Account Retention & Growth Prepare and present quotations and proposals, secure contract renewals ahead of expiry, and identify opportunities to expand services within existing accounts (e.g. adding data destruction, full ITAD or bulk disposal). Maintain an accurate pipeline for the portfolio, forecast expected volumes and revenue, and flag at-risk accounts early with a recovery plan. Service Delivery Coordination Liaise between clients and the operations team to schedule collections, confirm site requirements and manpower, and manage project timelines. Ensure clients receive complete and timely documentation, including Certificates of Recycling, Certificates of Data Destruction, asset serial reports and records. Resolve service issues promptly and escalate operational or compliance risks to the Manager. Compliance & Value Communication Explain Cimelia's processes and compliance credentials (PDPA, NEA licensing, ISO certifications, data sanitisation standards) confidently to clients and procurement teams. Support clients' ESG and sustainability reporting by providing recycling data and impact summaries, working with the ESG & Project Executive. Host client site visits and facility tours, and support tender and RFQ submissions. Marketing & Lead Support (secondary, ~30%) Marketing Materials & Campaigns Support the execution of marketing plans and campaigns, including coordinating with internal teams and vendors. Gather client testimonials, feedback and service data to strengthen marketing collateral. Events & Outreach Assist in planning and coordinating Cimelia's participation in industry events, exhibitions and community outreach activities, and follow up on leads generated. Reporting Log lead sources and outcomes so marketing activity can be linked to commercial results, and contribute account updates to the management.

What we're looking for

  • Bachelor's degree in Marketing, Business, Communications, or a related discipline
  • Proven experience in commercial marketing, sales support, or business development roles, ideally within industrial, waste management, or resource recovery sectors
  • Strong knowledge of direct marketing principles, customer relationship management (CRM) systems, and digital marketing tools and platforms
  • Excellent written and verbal communication skills with the ability to develop persuasive marketing messages and client presentations
  • Demonstrated proficiency in market analysis, customer segmentation, and data-driven decision-making
  • Experience in developing and managing marketing campaigns across multiple channels, including email marketing, social media, and digital advertising
  • Proficiency with CRM software, marketing automation tools, and analytics platforms
  • Strong organisational and project management capabilities with the ability to manage multiple initiatives simultaneously
  • Self-motivated with a results-oriented mindset and proven ability to work both independently and collaboratively within a team
  • Knowledge of or interest in sustainability, environmental practices, and the circular economy is highly advantageous
  • Willingness to travel occasionally for client meetings, industry events, and networking opportunities
  • Exposure to Google Ads, LinkedIn campaigns or website content management is an advantage but not required.
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