The posting
Report directly to the Active Ageing Services Manager.
● Conduct/organise befriending visits to engage frail seniors in the community.
● Ensure the day to day running of the Active Ageing Centre is done smoothly and adhering to all measures required by MOH and the organisations’ SOPs.
● Assist to develop and plan outreach activities and engagement of seniors in the community.
● Conduct block walks, door-to-door visits, and localized outreach (e.g., block parties, void deck pop-ups) to identify and register unengaged seniors in the service boundary.
● Initiate, execute and manage the Active Ageing activities at the AAC.
● Assist to recruit, train and manage volunteers.
● Plan outdoor activities and excursions for AAC seniors and go along to facilitate.
● Manage, update, and upload client profiles, activity attendance records, and befriending logs into relevant sector databases.
● Establish and maintain strong working relationships with community partners including grassroots organizations, CCs, Silver Generation Office (SGO), polyclinics for collaborations and referrals.
● Act as a point of contact for walk-in, phone, and messaging enquiries from seniors and caregivers.
● Maintain centre environment safety, infection control standards, and manage emergency response protocols (when applicable).
● Regularly capture photos of SCC and AAH activities for social media posting purposes.
Minimum GCE ‘N’ level or equivalent.
● 5-days work week. Rotational weekends (Sat & Sun) maybe required.
● Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
● Experience working with the elderly in the community would be good to have.
● Hands-on and enjoys community setting.
● Able to work independently with little supervision.
● Proficient in Microsoft Office and comfortable with IT.
● Able to communicate effectively with the elderly in their own language.
● Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.



