The posting
Job Highlights
- Career Development Opportunities
- Duty Meals and Flexible benefits
- Complimentary Room Nights
- Discounted Room and Dining Rates
As a Front Office Concierge Associate, we rely on you to
- Provide a personalized guest service
- Create a memorable experience for the guests
- Engage with guests and enhance the service based on their feedback
- Assist with any issues or problems
- Proactively reach out to guest on collection of storage items
- Drive guest experience, and encourage guests on dropping guest surveys
- Drive digital maps utilisation, and champion environmental initiatives within the Concierge team
- Assist in clearing reception queues build up through rendering assistance and initiating engagement with guests
- Manage concierge storage spaces and proactively clear long term storage in compliance with procedures
- Review monthly transport invoices for billing
We are looking for someone who:
- Takes pride in being a hotelier
- Loves interacting with guests and customers
- Is a self-starter and a team player
- Loves being creative with an eye for detail
- Enjoys crafting best-fit solutions for the guests
- Has no fear of new challenge
- Able to work on rotating shifts, including weekends and Public Holidays
If you are the right person, what are you waiting for? Click the apply button now!



