The posting
Location: Bendemeer Working Hours: 5.5 days office hours Salary: Up to $4K (Depending on experience)
Job Scope:
- Supports the end-to-end order fulfilment process by ensuring timely and accurate order preparation and processing. The role primarily focuses on Order Processing while providing operational support across Logistics and Warehouse functions toensure smooth daily operations.
- Acting as a key liaison between Order Processing, Logistics, Warehouse and CustomerService, the incumbent helps maintain a continuous workflow from order receiptthrough dispatch while supporting operational excellence and customer satisfaction.
- As part ofthe role's development roadmap, the successful candidate will receivecross-functional training across order processing, warehouse operations andlogistics coordination, enabling greater operational flexibility and business continuity
- Prepare and prioritize customer orders to ensure a continuous and balancedworkflow for the Order Processing team.
- Process customer orders accurately and efficiently in accordance withestablished procedures and service level agreements (SLAs).
- Verify order information including product availability, pricing, customerdetails and shipping requirements prior to processing.
- Monitor order queues and coordinate with Logistics to maintain smooth orderflow throughout the day.
- Update order status accurately within the Order Management System.
- Identify and resolve routine order discrepancies, escalating complex issueswhere necessary.
- Coordinate closely with Customer Service, Warehouse and Logistics to ensuretimely order fulfilment.
- Support inventory reconciliation and order verification activities whererequired.
- Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.
- Prepare, pack and organise completed orders for dispatch.
- Coordinate with external delivery providers and act as the point of contact fordelivery-related matters.
- Ensure special delivery requests and urgent deliveries are fulfilledaccordingly.
- Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.
Job Requirements:
- Min. 2-3 years relevant experience in order fulfillment
If interested, please send updated resume via email [email protected]
Melissa Zhang Zhiqi (Mezzo)
(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)



