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Open nowPosted 2 days ago

Credit Executive | Auto Loans Collections

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,300 a month
Where
Central, Singapore
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Your applicationOpen nowCredit Executive | Auto Loans CollectionsMyCareersFuture · Central, Singapore
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Share of postings closed within
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  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

We are seeking a dedicated and resilient Credit Collections Executive who is committed to delivering positive outcomes through professional and empathetic communication. You are a strong team player with excellent emotional intelligence, patience in managing debtors, and the ability to build rapport while effectively negotiating repayment solutions.

Why Join Us?

  • Be part of a trusted automotive and financial services group with over 35 years of industry experience
  • Build expertise in negotiation, conflict resolution and customer relationship management
  • We believe in respectful, solution-oriented debt recovery that balances business objectives with customer needs
  • Work alongside colleagues across vehicle sales, and financing, giving you exposure to the full customer journey
  • Work from our four-storey Dickson Auto Centre, within an integrated ecosystem spanning vehicle sales, financing, insurance and aftersales

Core Responsibilities:

  • Manage a portfolio of customer accounts and follow up on outstanding payments
  • Contact customers to negotiate repayment arrangements and resolve account-related matters professionally
  • Process collections, payments, refunds, account adjustments, and GIRO applications accurately
  • Prepare collection notices, full settlement quotations, vehicle release letters, and related documentation
  • Coordinate with internal teams, dealers, and external stakeholders to ensure smooth account resolution
  • Maintain accurate records and ensure compliance with company SOPs and regulatory requirements
  • Support administrative duties, process improvements, and other ad hoc assignments as required

Job Requirements:

  • Minimum O Level with at least 1 year of relevant experience in a similar role
  • Strong communication, negotiation, and interpersonal skills
  • Proficient in Microsoft Office
  • Detail-oriented, organised, and able to manage multiple priorities
  • A team player with integrity, professionalism, and good emotional intelligence
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